Senior Manager, Solutions Architecture (Enterprise Applications)
WillowTreeSalary not specified
- Full Time
- Senior (5 to 8 years)
ServiceNow
Sr. Business Process Consultant, ServiceNow Finance & Supply Chain (Source-to-Pay) Solutions
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries
Requirements
Candidates should possess at least 5 years of consulting experience, with a focus on complex, global organizations, and a demonstrated ability to integrate AI into work processes, decision-making, or problem-solving. Experience leveraging or critically thinking about AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry is highly desirable.
Responsibilities
The Sr. Business Process Consultant will serve as a functional and process expert, guiding customers through the transition of business requirements to configuration requirements within the ServiceNow Finance & Supply Chain (Source-to-Pay) Product Line, including SPO, SLO, and APO solutions. They will drive process definition, re-engineering, and gap analysis, lead customer workshops focused on ServiceNow functionality, support customer process owners, guide the creation of user stories and acceptance criteria, and own the lifecycle of user stories. Furthermore, the consultant will support customer unit and user-acceptance testing, contribute to internal unit testing, and prepare customer-facing deliverables while juggling multiple projects and initiatives, with up to 50% travel requirements driven by customer needs.
Skills
ServiceNow
Finance
Supply Chain
Source-to-Pay
Business Process Re-engineering
Process Definition
Workshop Facilitation
Configuration Management
ServiceNow
Cloud-based platform for digital workflows
About ServiceNow
ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.
Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees