Senior Manager, Solutions Architecture (Enterprise Applications)
WillowTreeSalary not specified
- Full Time
- Senior (5 to 8 years)
ServiceNow
Sr. Business Process Consultant, ServiceNow Finance & Supply Chain (Source-to-Pay) Solutions
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries
Requirements
Candidates should possess at least 5 years of consulting experience for complex, global organizations, and experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving, including using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
Responsibilities
The Sr. Business Process Consultant will serve as a functional and process expert, driving customer implementation and delivery teams focused on transitioning business requirements to configuration requirements of the ServiceNow Finance & Supply Chain (Source-to-Pay) Product Line, including SPO, SLO, and APO Solutions, with the goal of accelerating customer business outcomes. They will drive process definition, re-engineering, and gap analysis, lead customer design workshops, support process owners, guide customers in completing documentation, draft user stories, and own the lifecycle of user stories. Furthermore, they will support customer unit and user-acceptance testing, be a lead member of engagement projects, prepare customer-facing deliverables, and potentially provide training and support sales activities, while also juggling multiple projects and promoting continuous improvement practices, requiring up to 50% travel annually.
Skills
ServiceNow
Business Process Re-engineering
Process Definition
Workshop Facilitation
Customer Stakeholder Management
Configuration Best Practices
Source-to-Pay
Finance
Supply Chain
ServiceNow
Cloud-based platform for digital workflows
About ServiceNow
ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.
Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees