Sr Business Process Analyst

India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, Travel IndustryIndustries

Requirements

Candidates must possess a minimum of 5 years of relevant work experience as a Business Process Analyst specifically with the ServiceNow platform. A Bachelor's degree in Business Administration, Information Technology, or a related field is also required.

Responsibilities

The Senior Business Process Analyst will lead workshops to document and improve business processes, identify inefficiencies, and propose solutions using ServiceNow. They will gather and document functional and non-functional requirements, translate business needs into documentation like user stories, and act as a subject matter expert for ServiceNow process design. Responsibilities include collaborating with technical teams for implementation, performing user acceptance testing, developing change management plans, creating training materials, and aligning ServiceNow solutions with strategic organizational goals.

Skills

Business Process Analysis

ServiceNow

Requirement Gathering

Process Improvement

Workflow Optimization

Stakeholder Management

Root Cause Analysis

Documentation

Andersen Corporation

Specializes in replacement windows and doors

About Andersen Corporation

Renewal by Andersen specializes in replacing windows and doors for homeowners looking to improve their homes. They offer a variety of styles and colors, focusing on high-quality, energy-efficient products. The process begins with a consultation where customers can use an Augmented Reality tool to visualize how different options will look in their homes. After selecting products, precise measurements are taken for a custom fit, and professional technicians handle the installation. This company stands out from competitors by providing a complete service from consultation to installation, ensuring customer satisfaction. Their goal is to enhance the aesthetics, functionality, and energy efficiency of homes while maintaining a strong reputation for quality, as shown by their awards.

Cottage Grove, MinnesotaHeadquarters

1995Year Founded

VENTURE_UNKNOWNCompany Stage

VR & AR, Consumer GoodsIndustries

5,001-10,000Employees

Risks

Rising raw material costs could squeeze profit margins.

Labor shortages may delay project timelines and increase costs.

Emerging smart window technologies could impact market share.

Differentiation

Renewal by Andersen uses Augmented Reality for customer consultations, enhancing decision-making.

The company offers a complete service from consultation to professional installation.

Renewal by Andersen is recognized for high customer satisfaction, winning multiple J.D. Power awards.

Upsides

Increased demand for energy-efficient home improvements boosts market growth.

Expansion into Locust Grove, Georgia, with a $420 million investment enhances capacity.

Growing interest in eco-friendly materials aligns with Andersen's sustainable product offerings.

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