Sr Business Manager, Concierge Economics (Remote - Eligible) at Capital One

McLean, Virginia, United States

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Banking, FintechIndustries

Requirements

  • Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
  • At least 2 years of experience (inferred from incomplete text)
  • Robust financial analysis and scenario projection skills
  • Ability to translate analysis into compelling narratives for senior leaders
  • Proven track record of decision making and problem solving based on analytics
  • Strong quantitative orientation
  • Strong business judgment, leadership, and integrity
  • Solid people leadership experience
  • Strong executive communication skills (written and oral), strategic influencing, and negotiation skills
  • Clear results orientation with focus on short- and long-term goals
  • Successful track record of thriving in a fast-paced, entrepreneurial, and dynamic environment (previous consulting experience a plus)

Responsibilities

  • Provide strategic leadership: Develop business strategies driving growth, profitability, and competitive success amid shifting consumer and regulatory behavior
  • Exercise business ownership: Adopt an ownership mindset, potentially with P&L accountability for a business segment; strategic planning with 1-6 month horizon
  • Lead teams: Manage and develop a team of analysts; coach and mentor associates organization-wide to develop and retain talent
  • Handle product strategy: Develop and implement new product and pricing strategies for lending products; lead product-level modeling/analytics
  • Oversee marketing: Lead direct-to-consumer marketing for select products and strategic intent for products across channels; build targeted insights for new customer experiences, technology, and go-to-market strategies
  • Manage credit risk: Drive improvements in credit performance by linking future trends to historical behavior, creating risk models, and testing hypotheses with rigorous monitoring and analysis
  • Ensure execution: Coordinate across lines of business to manage delivery, build requirements, and execute product strategy; oversee multiple projects and programs
  • Foster partnerships: Collaborate with IT, Sales, Operations, Finance, and others to improve quality, volume, service, and profitability
  • Drive Concierge economics analysis: Conduct margin analysis, scenario analysis, testing, and monitoring impacts across Velocity Black and Capital One Concierge to improve customer outcomes and business value
  • Lead strategic projects: Drive progress on new strategic initiatives at Capital One

Skills

financial analysis
scenario projection
margin analysis
strategic planning
P&L management
business strategy
product strategy
pricing strategy
credit risk
leadership
team management
analytics
storytelling

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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