Senior Application Engineer (Salesforce DevOps)
PointClickCare- Full Time
- Senior (5 to 8 years)
Candidates should possess a strong development background and proficiency in either Python or Javascript, along with experience with hands-on programming utilizing languages such as Python, Java, C#, .NET, or Node.js, and experience building integrations across multiple systems via REST APIs. They should also demonstrate knowledge of core AWS services and best practices regarding security and scalability.
The Sr. AWS Developer will work closely with a Solution Architect to deliver successful contact center solutions, provide technical advisory support during business process reviews, provide technical details and solutions for functional User Stories, configure Salesforce Service Cloud Voice and Amazon Connect solutions, perform hands-on development of a Solution Design leveraging best practices and programming principles, lead a development team in distributing tasks and performing code reviews, deliver technical end user training and documentation, and exercise independent judgment as a technical lead on enterprise-level projects with minimal direction.
AI-powered CRM solutions for businesses
NeuraFlash specializes in digital transformation with a focus on Customer Relationship Management (CRM) and artificial intelligence (AI). The company provides tools that help businesses analyze data and improve customer interactions, primarily serving large enterprises in industries like retail, logistics, and global security. Their products include AI-powered tools and CRM analytics that allow clients to visualize insights and enhance customer experiences. NeuraFlash differentiates itself by offering tailored solutions and ongoing support, as well as specialized practices around platforms like Slack and Salesforce. Their goal is to help businesses leverage AI and CRM effectively to drive efficiency and improve customer satisfaction.