Sr. Associate I, IT Infrastructure Systems Operations at Alcon

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

Bachelor’s degree in Computer Science, Information Systems, or a related field
4-8 years of total experience
Effective communication skills, both written and verbal
Ability to work in a team environment and take initiative
Strong analytical and problem-solving skills
Strong knowledge of SAN - brocade zoning, IBM SAN Storage, Flash copy, Hyperswap, Policy based HA, firmware upgrades, performance fine tuning and troubleshooting
Strong knowledge on NetApp cluster, snapmirror SVM DR, ONTAP select, ONTAP upgrades, data restore from snapshot, performance fine tuning and troubleshooting
Good knowledge on managing SAN switch (Brocade) firmware, zoning, troubleshooting
Fair knowledge on cloud infrastructure
Eagerness to learn and adapt in a fast-paced environment
Ability to work rotating shifts including night shift
Very comfortable working from office
Availability to support the operations over the weekend
Ability to work at the Alcon AGS Bangalore office
Ability to drive process improvements and standardization

Responsibilities

Monitor storage infrastructure for performance, availability, and capacity
Storage proactive health check, identifying the issue and fixing the same assuring uninterrupted Storage services for the business
Storage allocation – end to end service availability
Assuring high availability – work on the issue, drive major incident call and respective resolution with RCA
Maintaining software and firmware to compliant and stable recommended version
Assuring BCP/DR through replication and data-service recovery through backup with minimal and no disruption
Process and knowledge share - Adhering to best and standard procedure and also producing knowledge base document along with technical discussion session
Providing technical support for storage hardware, software & virtual appliances supporting hosted application environments and managed services
Document standard operating procedures, configuration changes, and system upgrades
Generate and maintain periodic performance and capacity reports
Work closely with other IT departments (e.g., networking, system admins) to ensure seamless integration and performance of storage systems
Participate in team meetings and training sessions

Skills

SAN

NAS

Storage Infrastructure

Monitoring

Troubleshooting

High Availability

Automation

Capacity Planning

Proactive Health Checks

Storage Allocation

Alcon

Specializes in eye care products and solutions

About Alcon

Alcon specializes in eye care products and vision solutions aimed at improving people's quality of life through better vision. Their product offerings include solutions for cataract surgery, retinal health, and contact lenses. Alcon's products work by utilizing advanced technology and research to provide effective treatments and aids for various eye conditions. What sets Alcon apart from its competitors is its strong emphasis on research and development, ensuring that they remain leaders in the eye care industry. The company's goal is to enhance vision and overall quality of life for individuals while promoting a diverse and inclusive workplace.

Geneva, SwitzerlandHeadquarters

1945Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees