Clinical Operations Associate, Quality
Spring HealthFull Time
Entry Level & New Grad
The role requires a focus on implementing clinical capabilities such as mobile health, telemedicine, virtual trial orchestration, recruitment, retention, new site models, central services, and digital devices. Vendor management is also a key requirement. The Associate must ensure that vendors have necessary study documentation and accurately enter data into applicable technology solutions. Strong problem-solving skills and expertise are needed to identify, communicate, and resolve site and study issues. The position demands the ability to make decisions that optimize the study experience for participants, partners, investigators, and site staff, balancing efficiency and quality. Prioritization of daily work tasks is essential for timely and effective completion of responsibilities. The role also involves providing oversight to vendors conducting site and partner/participant activities, ensuring compliance and quality, and building strong investigator relationships with vendors, study sites, investigators, and Lilly functions.
The Sr. Associate - Central Clinical Services oversees direct communication and management of activities and assessments conducted by TPO staff for potential participants and study partners, including screening, consenting, and education. They ensure TPO deliverables for participant and partner screening and consenting are met, providing oversight and guidance as needed. This role monitors and manages the scheduling, logistics, technology, and communication for participant/partner assessments, central raters, investigators, and other study-related entities outsourced to vendors. The Associate provides feedback and shared learning for continuous improvement, manages tasks daily to ensure study assessments and activities are completed on time and with the highest quality, and ensures all requested guides are followed, documentation is maintained, and trackers/systems are up-to-date. They establish relationships to enable study-level work both externally and internally and manage participant/partner satisfaction.
Develops and delivers prescription medicines globally
Eli Lilly and Company is a global pharmaceutical company that focuses on discovering, developing, and delivering medicines to improve health. The company has a long history of scientific achievements, including the creation of insulin, the first life-saving treatment for diabetes. Lilly's operations involve extensive research and development to create new medications and enhance existing ones, ensuring they are safe and effective. Their products are primarily prescription medicines sold to healthcare providers for various medical conditions, including diabetes, cancer, and pain management. What sets Lilly apart from its competitors is its strong commitment to ethical practices and the protection of its products from counterfeiting. The company's goal is to enhance lives through innovative medical solutions while maintaining high standards of quality and ethics.