Sr Analyst I Infrastructure Services at DXC Technology

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT ServicesIndustries

Requirements

Bachelor's degree in a relevant field or equivalent combination of education and experience
Typically, 5+ years of relevant work experience in industry, with a minimum of 2 years in a similar role
Proven experience in infrastructure technology analysis
Proficiencies in data analysis and problem-solving
A continuous learner that stays abreast with industry knowledge and technology

Responsibilities

Develop Knowledge Management Frameworks: Design, build, and implement comprehensive frameworks that capture, organize, and facilitate the sharing of knowledge across teams and departments
Enable Knowledge Evolution with GenAI: Drive the evolution of knowledge repositories and management systems with generative AI capabilities, ensuring the system continuously learns and improves in response to user inputs and new information
Create and Maintain Solution Banks: Establish and manage a repository of solution banks that can be utilized by teams to solve recurring challenges efficiently. Develop processes to update and evolve these solution banks as knowledge and technology advance
Collaborate with Cross-functional Teams: Work closely with stakeholders, including engineers, data scientists, and domain experts, to understand knowledge requirements, identify gaps, and continuously improve knowledge management solutions
Ensure High-Quality Knowledge Assets: Create and maintain high standards for knowledge assets, ensuring they are accurate, accessible, and aligned with organizational goals
Leverage Advanced AI Techniques: Apply AI/ML techniques, particularly GenAI, to enhance knowledge retrieval, classification, and recommendation processes, making knowledge systems more intuitive and user-centric
Measure and Report on Knowledge System Effectiveness: Develop metrics to measure the effectiveness of knowledge systems and GenAI implementations, using these insights to drive improvements and maximize impact

Skills

GenAI

AI/ML

Knowledge Management

Data Analysis

Problem Solving

Infrastructure Technology Analysis

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters

2017Year Founded

$14.6MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.

Rapid technological changes may outpace DXC's innovation, risking service obsolescence.

Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.

The company specializes in modernizing mission-critical systems for large enterprises.

DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.

The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.

DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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