Sr Analyst HR Ops Services at Target

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Human ResourcesIndustries

Requirements

Bachelor’s degree or equivalent professional experience
Minimum 8 years of experience in leave administration, accommodations, employee relations, or HR operations
Strong knowledge of labor laws including ADA, FMLA, PWD Act, and related compliance frameworks
Demonstrated critical thinking, issue resolution, and stakeholder management capabilities
Proven ability to manage escalations and influence cross-functional decision-making
Advanced proficiency in Microsoft Excel, Outlook, and case management systems
Excellent written and verbal communication skills, with an ability to explain complex scenarios clearly

Responsibilities

Lead escalated or complex LOA administrative cases and accommodation requests, including medical or non-standard scenarios
Serve as an SME for leave policies, disability management, and return-to-work processes
Partner with HRBPs, the Leave & Disability team, on-site HR, Ops leaders, and team members to manage high-risk or sensitive cases
Own return-to-work planning for team members requiring layered or evolving accommodations
Interpret and apply leave and accommodation policies, using sound judgment in ambiguous situations
Drive quality by identifying gaps, ensuring accuracy, and prescribing effective action plans to eliminate errors and improve consistency in task management
Support or lead process improvement initiatives, pilot programs, and training projects within the team
Proactively assess potential risks and barriers when implementing new processes or streamlining existing ones, ensuring mitigation strategies are in place
Represent the team in business reviews, cross-functional discussions, and contribute to strategic planning by providing insights into team performance, metrics, trends, and areas of improvement

Skills

HR Shared Services

Leave of Absence (LOA)

Disability Management

Accommodations

Return-to-Work Processes

HR Policy

Stakeholder Collaboration

Continuous Improvement

Administrative Case Management

Cross-Functional Partnership

Target

Retailer offering diverse consumer goods

About Target

Target Corporation is a retail company that offers a wide range of products, including clothing, electronics, home goods, and groceries, through nearly 2,000 stores and an online platform. Its "Design For All" philosophy allows it to provide high-quality, affordable products that cater to diverse customer needs. Target differentiates itself from competitors with its owned brands and the Target Circle loyalty program, which enhances customer engagement. The company's goal is to support sustainability and community initiatives by giving back 5% of its profits to local communities.

Minneapolis, MinnesotaHeadquarters

2005Year Founded

N/ACompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Sick Leave

Paid Holidays

Paid Vacation

401(k) Retirement Plan

Employee Discounts

Risks

Increased competition from online-only retailers like Amazon threatens Target's market share.

Rising labor costs due to new minimum wage laws could impact profit margins.

Supply chain vulnerabilities from geopolitical tensions may affect inventory and pricing strategies.

Differentiation

Target's 'Design For All' philosophy offers unique, high-quality products at affordable prices.

The Target Circle loyalty program enhances customer engagement and shopping experience.

Target's commitment to sustainability and community support sets it apart from competitors.

Upsides

Experiential retail and 'retailtainment' strategies can boost customer engagement and foot traffic.

Augmented reality integration offers immersive shopping experiences showcasing Target's unique designs.

Omnichannel retail strategies enhance customer experience by integrating online and offline shopping.

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