Senior Product Manager, Payment Cards
WealthsimpleSalary not specified
Full Time
Senior (5 to 8 years)
SGD 102,000 – SGD 120,000Compensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
FinTech, Financial ServicesIndustries
Requirements
- Proven experience in project management, preferably within the financial services, payments, or card industry
- Solid understanding of credit/debit card products and a keen sense of what value-added services (e.g., premium benefits, loyalty mechanics, unique offers) are effective at driving customer acquisition and card spend
- Ability to translate strategic marketing and product goals (like attracting new customers) into concrete, manageable project plans and operational requirements
- Excellent written and verbal communication skills, with the proven ability to influence, motivate teams, and clearly articulate project impact to executive stakeholders
- Exceptional organizational skills and attention to detail, capable of managing multiple complex projects simultaneously in a dynamic, results-driven environment
- Great communication skills, with the ability to present complex data findings to both technical and non-technical audiences
- Comfortable working within teams that face complex issues and take charge in difficult situations, such as engineers or product teams
Responsibilities
- Lead the full implementation lifecycle of new card add-on services from the operational lens supporting Product teams through to successful launch
- Develop detailed project plans, manage timelines, identify dependencies and proactively mitigate risks
- Serve as the central point of contact, orchestrating efforts across various internal teams including Product, Operations, Banking, Legal and Customer Support. Ensure all stakeholders are aligned on project goals, requirements, and deadlines
- Oversee the technical and operational onboarding of new services, ensuring seamless integration with existing card platforms and infrastructure. This includes managing third-party onboarding with internal Wise teams, contractual reviews, executing user tests and preparing operational readiness
- Establish, track, and report on the performance of all new card services, with a critical focus on achieving defined Service Level Agreements (SLAs). This includes rigorous monitoring of vendor performance against contractual obligations, actively managing the financial and operational aspects of their contracts, and initiating corrective action to ensure optimal service quality and adoption
- Responsible for the accurate tracking and reporting of the financial performance of new services, including project costs, operational expenses, and generated revenue. Provide regular metrics updates and forecasts to leadership
- Create and maintain comprehensive project documentation, operational workflows, and knowledge base articles. Continuously seek opportunities to optimize and standardize the go-to-market process for innovative card offerings
Skills
Project Management
Stakeholder Management
Risk Management
Third-Party Onboarding
Contractual Reviews
User Testing
Product Operations
Financial Tracking
Wise
Facilitates low-cost international money transfers
About Wise
Wise focuses on international money transfers, providing a low-cost alternative to traditional banks. It uses a peer-to-peer system to match transfers between users in different countries, which helps reduce fees and offers better exchange rates. Customers pay a small, transparent fee for each transaction, and Wise also offers a multi-currency account for managing funds in various currencies. The company aims to maintain high performance and reliability while ensuring transparency and trust with its users.
London, United KingdomHeadquarters
2011Year Founded
$385.5MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
5,001-10,000Employees
Benefits
PTO & annual leave
Work from home flexibility
Parental leave
Medical insurance plans
Health & wellbeing discounts
Pension & retirement plans
Social events
Relocation support
Risks
Increased competition from banks integrating Swift services could challenge Wise's market share.
Regulatory scrutiny following Stenn's collapse may increase pressure on Wise.
Bitcoin's low transaction fees could attract customers away from Wise's services.
Differentiation
Wise offers a peer-to-peer system for low-cost international money transfers.
The company provides a multi-currency account for ex-pats, freelancers, and travelers.
Wise's transparent fee structure attracts customers seeking cost-effective money transfer solutions.
Upsides
Partnership with Morgan Stanley enhances Wise's cross-border settlement capabilities.
Expansion into India's remittance market presents significant growth opportunities for Wise.
API integrations offer additional revenue streams and market penetration for Wise.
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