Spend Benefits and Partnerships Project Manager at Wise

Singapore

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SGD 102,000 – SGD 120,000Compensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

FinTech, Financial ServicesIndustries

Requirements

Proven experience in project management, preferably within the financial services, payments, or card industry
Solid understanding of credit/debit card products and a keen sense of what value-added services (e.g., premium benefits, loyalty mechanics, unique offers) are effective at driving customer acquisition and card spend
Ability to translate strategic marketing and product goals (like attracting new customers) into concrete, manageable project plans and operational requirements
Excellent written and verbal communication skills, with the proven ability to influence, motivate teams, and clearly articulate project impact to executive stakeholders
Exceptional organizational skills and attention to detail, capable of managing multiple complex projects simultaneously in a dynamic, results-driven environment
Great communication skills, with the ability to present complex data findings to both technical and non-technical audiences
Comfortable working within teams that face complex issues and take charge in difficult situations, such as engineers or product teams

Responsibilities

Lead the full implementation lifecycle of new card add-on services from the operational lens supporting Product teams through to successful launch
Develop detailed project plans, manage timelines, identify dependencies and proactively mitigate risks
Serve as the central point of contact, orchestrating efforts across various internal teams including Product, Operations, Banking, Legal and Customer Support. Ensure all stakeholders are aligned on project goals, requirements, and deadlines
Oversee the technical and operational onboarding of new services, ensuring seamless integration with existing card platforms and infrastructure. This includes managing third-party onboarding with internal Wise teams, contractual reviews, executing user tests and preparing operational readiness
Establish, track, and report on the performance of all new card services, with a critical focus on achieving defined Service Level Agreements (SLAs). This includes rigorous monitoring of vendor performance against contractual obligations, actively managing the financial and operational aspects of their contracts, and initiating corrective action to ensure optimal service quality and adoption
Responsible for the accurate tracking and reporting of the financial performance of new services, including project costs, operational expenses, and generated revenue. Provide regular metrics updates and forecasts to leadership
Create and maintain comprehensive project documentation, operational workflows, and knowledge base articles. Continuously seek opportunities to optimize and standardize the go-to-market process for innovative card offerings

Skills

Key technologies and capabilities for this role

Project ManagementStakeholder ManagementRisk ManagementThird-Party OnboardingContractual ReviewsUser TestingProduct OperationsFinancial Tracking

Questions & Answers

Common questions about this position

What is the salary range for this position?

The salary range is 8,500 ~ 10,000 SGD Monthly plus RSUs.

Is this role remote or on-site?

This is an on-site position.

What skills and experience are required for this role?

Proven experience in project management is required, preferably within the financial services, payments, or card industry. The role demands exceptional project management skills, a strategic market-driven mindset, and strong focus on financial tracking and service performance.

What is the company culture like at Wise?

Wise is a global technology company focused on building the best way to move and manage the world’s money, with a mission to make lives easier and save money for people and businesses everywhere.

What makes a strong candidate for this Project Manager role?

A dynamic and detail-oriented Project Manager with proven experience in project management, preferably in financial services, payments, or card industry, who is results-oriented and excited to drive innovation for card growth.

Wise

Facilitates low-cost international money transfers

About Wise

Wise focuses on international money transfers, providing a low-cost alternative to traditional banks. It uses a peer-to-peer system to match transfers between users in different countries, which helps reduce fees and offers better exchange rates. Customers pay a small, transparent fee for each transaction, and Wise also offers a multi-currency account for managing funds in various currencies. The company aims to maintain high performance and reliability while ensuring transparency and trust with its users.

London, United KingdomHeadquarters

2011Year Founded

$385.5MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

5,001-10,000Employees

Benefits

PTO & annual leave

Work from home flexibility

Parental leave

Medical insurance plans

Health & wellbeing discounts

Pension & retirement plans

Social events

Relocation support

Risks

Increased competition from banks integrating Swift services could challenge Wise's market share.

Regulatory scrutiny following Stenn's collapse may increase pressure on Wise.

Bitcoin's low transaction fees could attract customers away from Wise's services.

Differentiation

Wise offers a peer-to-peer system for low-cost international money transfers.

The company provides a multi-currency account for ex-pats, freelancers, and travelers.

Wise's transparent fee structure attracts customers seeking cost-effective money transfer solutions.

Upsides

Partnership with Morgan Stanley enhances Wise's cross-border settlement capabilities.

Expansion into India's remittance market presents significant growth opportunities for Wise.

API integrations offer additional revenue streams and market penetration for Wise.

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