Product Manager, Fintech
Universal Music GroupSalary not specified
Full Time
Junior (1 to 2 years)
Specialist, Account Management ( Mandarin Speaking) at Checkout.com
Quatre Bornes Town, Plaine Wilhems, Mauritius
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, PaymentsIndustries
Requirements
- Mandarin speaking
- 3-5+ years experience in a B2B Account Management, Relationship Management, Sales role or Customer Success role in the FinTech and/or Payments industry and/or e-commerce/previous merchant experience
- Experience in the FinTech and/or Payments industry is preferred
- Strategic problem solver with excellent project management skills
- Knowledge of today’s major e-commerce and payments technologies, players and major future trends
- Customer-centric approach with robust relationship-building skills
- Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities concurrently
- Proven ability to work well in a fast-paced environment, collaborating across multiple departments and influencing internal and external stakeholders
- Independent, hard-working individual able to stand out in an entrepreneurial environment and excel through self-motivation and personal drive
- Strategic-thinking, resourceful and highly driven
Responsibilities
- Grow a portfolio of existing merchants by identifying expansion opportunities, cross/upselling Checkout’s value add services
- Delivering expertise, education, and guidance to merchants as they craft and complete a comprehensive, global payments strategy
- Analyse payment performance and provide recommendations to optimise payment flow
- Understanding the intricacies of our products, services and partner networks thoroughly to leverage as needed to meet our merchants’ needs
- Collaborating with various teams across the company (e.g. Sales, Integration, Support, Legal, Engineering) to ensure an outstanding merchant experience
- Nurture and maintain long-term relationships with our Enterprise merchants
- Act as the first point of contact to a merchant post integration process and provide valuable business insights
- Act as the voice of our product and ambassador of our brand, becoming a trusted advisor and strategic partner to our merchants
- Effectively communicate and influence at all levels to achieve win-win scenarios and promote the value proposition
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What experience is required for this Account Management Specialist role?
Candidates need 3-5+ years in B2B Account Management, Relationship Management, Sales, or Customer Success roles, preferably in FinTech, Payments, e-commerce, or with merchant experience.
Is FinTech or Payments industry experience necessary?
Experience in the FinTech and/or Payments industry is preferred but not strictly required.
What is the salary or compensation for this position?
This information is not specified in the job description.
Is this role remote or does it require office work?
This information is not specified in the job description.
What kind of company culture can I expect at Checkout.com?
The company offers a fast-moving, performance-obsessed environment in an entrepreneurial, start-up-like setting where employees are driven to be better every day.
Checkout.com
High-performance payments platform for enterprises
About Checkout.com
Checkout.com provides a payments platform that helps businesses process payments, send payouts, and manage card programs. The platform is designed for large enterprises and growing businesses, allowing them to handle high volumes of transactions quickly and reliably. It integrates with clients' existing systems and offers a range of payment services, generating revenue through transaction fees and subscriptions. Unlike many competitors, Checkout.com focuses on providing a comprehensive, cloud-based solution that supports the financial operations of its clients across the globe. The goal of Checkout.com is to streamline payment processes and enhance the payment experience for both businesses and their customers.
London, United KingdomHeadquarters
2012Year Founded
$1,780.1MTotal Funding
SERIES_DCompany Stage
Fintech, Financial ServicesIndustries
1,001-5,000Employees
Benefits
Work-life balance - Flexible working and plenty of time off to unwind. We’ll even give you your birthday off.
Recognition - Peer recognition program and quarterly Hero Awards. We celebrate success together.
Career development - Tailored career development and learning pathways. We’ll help you unlock your potential.
Celebrating diversity - Internal community groups and cultural events. We celebrate our differences.
Staying healthy - A global wellness programme and private health insurance. We support your wellbeing.
Security for the future - Comprehensive plans for you and your loved ones. We’ll take care of you.
Giving back - Employee-led community outreach, payroll giving and a volunteering day. We care about your causes.
Risks
Checkout.com faces increased competition from emerging fintech startups.
Economic instability in the UK and EU may impact Checkout.com's revenue.
Regulatory scrutiny on data privacy could increase compliance costs.
Differentiation
Checkout.com offers payments in over 150 currencies with in-country acquiring.
The platform integrates fraud filters and reporting through a single API.
Checkout.com supports major international cards and local payment methods.
Upsides
Checkout.com is expanding in Japan, enhancing its global presence.
The partnership with Zing increases digital payment methods and product growth.
Checkout.com launched Octopus for online payments, a first for global PSPs.
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