[Remote] LATAM EDI On-boarding Customer Success Manager - Ecommerce at Pipe17

Remote

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

E-commerce, Supply Chain, Technology ServicesIndustries

Skills

Key technologies and capabilities for this role

EDIOnboardingCustomer SuccessProject ManagementMultitaskingEcommerceData ExchangeEDI SolutionsStakeholder Management

Questions & Answers

Common questions about this position

What company values define the culture at Pipe17?

Pipe17 emphasizes ownership, integrity, bias for action, teamwork, and collaboration across functions as core values that guide daily operations.

What skills are required for the LATAM EDI On-boarding Customer Success Manager role?

The role requires a strong understanding of EDI processes, strong project management and multi-tasking skills, and AI fluency with experience using AI tools or willingness to learn quickly.

Is the salary range specified for this position?

This information is not specified in the job description.

What is the work arrangement or location policy for this role?

This information is not specified in the job description.

What makes a strong candidate for this Customer Success Manager position?

A strong candidate has experience with EDI processes, particularly X12 EDI documents like 850, 855, 856, 810, 846, strong project management skills, AI fluency, and aligns with Pipe17's values of ownership, integrity, and teamwork.

Pipe17

Cloud-based ecommerce order automation platform

About Pipe17

Pipe17 provides a cloud infrastructure that focuses on automating omnichannel order operations for ecommerce businesses. It facilitates the seamless management of order and inventory across various channels without the need for coding expertise. This company is an excellent place to work because it supports major retail and ecommerce integration, demonstrating a strong position in retail technology. Its workforce benefits from a technologically robust environment that encourages problem-solving and operational efficiency, ideal for professionals seeking to advance in ecommerce solutions and technology.

Seattle, WashingtonHeadquarters

2019Year Founded

$22.9MTotal Funding

SERIES_ACompany Stage

Consumer Software, Enterprise Software, Consumer GoodsIndustries

11-50Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Unlimited Paid Time Off

Home Office Stipend

Risks

Increased competition from local startups like Auger and Freightmate in Seattle.

Market instability due to the shutdown of Convoy may affect Pipe17's strategies.

Reliance on TikTok Shop poses risks if regulatory challenges arise.

Differentiation

Pipe17 offers AI-powered composable order operations, setting it apart in ecommerce solutions.

The company provides seamless integration with social commerce platforms like TikTok Shop.

Pipe17's rapid deployment capability, in days not months, is a significant competitive advantage.

Upsides

Growing demand for AI-driven order operations boosts Pipe17's market potential.

Seattle's logistics tech hub offers Pipe17 access to top-tier supply chain talent.

Partnerships with companies like Ryder enhance Pipe17's omnichannel fulfillment capabilities.

Land your dream remote job 3x faster with AI

Try Jobo Free