Special Project IT Engineer at Threatlocker

Orlando, Florida, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Cybersecurity, Information TechnologyIndustries

Requirements

5+ years of experience in IT support, preferably in a Managed Service Provider (MSP) environment or a corporate I.T. background
Proficiency in deploying and managing O365, Active Directory, and networking infrastructure
Strong understanding of API integrations and scripting languages
Excellent problem-solving skills with the ability to troubleshoot complex technical issues
Effective communication and interpersonal skills for interacting with customers and internal teams
Proven track record of conducting research and implementing innovative solutions
Certifications such as CCNA, MCSA, or equivalent are a plus
Ability to work independently and collaborate effectively in a team environment
Willingness to adapt to new technologies and embrace continuous learning

Responsibilities

Diagnose and resolve complex customer issues related to IT systems
Conduct in-depth research on products and technologies to enhance company offerings
Develop and execute test scripts for various IT systems and applications
Deploy and manage IT systems, including O365, Active Directory, and networking infrastructure
Collaborate with cross-functional teams to ensure seamless integration of API solutions
Provide expert-level support to customers, addressing their technical inquiries and challenges
Stay updated on emerging technologies and industry trends to continuously improve company operations
Document processes, procedures, and troubleshooting steps for internal knowledge sharing

Skills

O365

Active Directory

Networking

API integrations

PowerShell scripting

IT systems deployment

Test script development

MSP experience

Threatlocker

Provides enterprise cybersecurity software solutions

About Threatlocker

ThreatLocker offers enterprise security software that protects organizations from data breaches and cyber threats. Their main product, ThreatLocker Protect, blocks untrusted software and restricts applications from running unless explicitly allowed, effectively preventing ransomware and other malicious attacks. The company stands out with its fast customer support, typically responding in under 60 seconds, and its ability to help clients comply with various regulations. ThreatLocker's goal is to improve clients' cybersecurity posture while providing cost-effective solutions.

Maitland, FloridaHeadquarters

2017Year Founded

$295MTotal Funding

SERIES_DCompany Stage

Enterprise Software, CybersecurityIndustries

501-1,000Employees

Risks

Increased competition from emerging cybersecurity startups could challenge ThreatLocker's market position.

Rapid workforce expansion may challenge ThreatLocker's company culture and operational efficiency.

Potential over-reliance on U.S. based support could be a risk in global expansion.

Differentiation

ThreatLocker specializes in Zero Trust endpoint protection and application whitelisting solutions.

Their U.S. based support team is known for quick response times under 60 seconds.

ThreatLocker Protect blocks untrusted software, preventing ransomware and malicious software exploits.

Upsides

ThreatLocker raised $115 million to drive R&D, support, and marketing efforts.

The cybersecurity market is expected to grow at a CAGR of 10.9% from 2023 to 2028.

Increased demand for Zero Trust security solutions boosts ThreatLocker's market potential.

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