Spares Planning & Operations Lead at Etched.ai

San Jose, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Semiconductor, Hardware, AIIndustries

Requirements

5–10+ years of experience in reverse supply chain planning and spares/service logistics
Proven expertise in material planning, inventory optimization, and supply chain analytics
Experience supporting hardware products with complex BOMs and tight uptime requirements (e.g., semiconductor equipment, datacenter hardware, industrial systems, compute infrastructure)
Strong analytical and quantitative skills; proficient in Excel/Sheets, ERP/MRP systems, and inventory management tools
Excellent communication and cross-functional leadership skills, able to work closely with customers, suppliers, and internal teams
Demonstrated ability to build processes from scratch in fast-moving environments

Responsibilities

Develop and own the global spares strategy—including stocking models, geographic distribution, service-level targets, and replenishment logic
Build and maintain long-range and short-term forecasts for spare part demand, including failure rates, installed base growth, and service-level agreements (SLAs)
Establish planning parameters (safety stock, reorder points, min/max levels) and continuously refine them based on actual product performance
Manage spares procurement and inventory across warehouses, depots, repair centers, and field nodes; ensure accuracy and visibility through strong processes and systems
Drive the spares operations to ensure delivery performance against customer SLAs and operational metrics/KPIs, ensuring the right parts are delivered to the right locations at the right time
Create and refine standard operating procedures (SOPs) for spares planning, stocking, transportation, and field fulfillment
Partner with Finance to manage budget, track material spend, and optimize working capital

Skills

Key technologies and capabilities for this role

Spares PlanningInventory OptimizationDemand ForecastingProcurementSupply Chain ManagementERP SystemsKPI ReportingSafety Stock ManagementReorder Point PlanningSLA ManagementWarehouse Operations

Questions & Answers

Common questions about this position

Is this role remote or onsite?

This is an onsite position.

What salary or compensation is offered for this role?

This information is not specified in the job description.

What are the must-have qualifications for this position?

Candidates need 5–10+ years of experience in reverse supply chain planning and spares/service logistics, proven expertise in material planning, inventory optimization, and supply chain analytics, experience supporting hardware products with complex BOMs and tight uptime requirements, strong analytical and quantitative skills proficient in Excel/Sheets, ERP/MRP systems, and inventory management tools, plus excellent communication and cross-functional leadership skills.

What is the company culture like at Etched?

Etched thrives in fast-paced environments where employees solve deeply operational challenges, balance strategic planning with hands-on execution, and build processes from scratch in fast-moving settings.

What makes a strong candidate for this Spares Planning & Operations Lead role?

A strong candidate has 5–10+ years in reverse supply chain planning and spares logistics, expertise in inventory optimization and supply chain analytics for complex hardware like datacenter infrastructure, strong quantitative skills with tools like Excel and ERP systems, and the ability to lead cross-functionally while building processes in fast-paced environments.

Etched.ai

Develops servers for transformer inference

About Etched.ai

The company specializes in developing powerful servers for transformer inference, utilizing transformer architecture integrated into their chips to achieve highly efficient and advanced technology. The main technologies used in the product are transformer architecture and advanced chip integration.

Cupertino, CA, USAHeadquarters

2022Year Founded

$5.4MTotal Funding

SEEDCompany Stage

HardwareIndustries

11-50Employees