Enterprise Solution Engineer
Zip- Full Time
- Junior (1 to 2 years)
Candidates are required to have a minimum of 5 years of related experience and a Bachelor’s degree, or an equivalent combination of education and experience. A Master’s degree or PhD without experience is also acceptable. Strong product knowledge and the ability to provide technical expertise to sales staff and customers are essential.
The Solutions Engineer will provide pre-sales technical support for the development and implementation of complex products, assist sales staff in assessing customer needs, prepare product specifications, create design and implementation specifications, build mini-applications for demonstrations, provide consultation, and assess product capabilities. They will also report on issues and resolve them creatively, working on diverse problems and networking with internal and external personnel.
Video conferencing and online meeting solutions
Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.