[Remote] Solutions Engineer at Helium

India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Blockchain, Cryptocurrency, TechnologyIndustries

Requirements

1-2 years of experience in a technical role (support, engineering, solutions or devrel)
Excitement for the Solana ecosystem, distributed systems, and internet capital markets
Comfort reading and writing code (TypeScript & Rust preferred)
Deep curiosity, bias for action, and ownership
Strong written and verbal communication skills, especially when breaking down complex technical ideas
Passion for helping developers and improving developer experience

Responsibilities

Serve as the technical front door for developers using Helius APIs and streaming products
Troubleshoot issues, reproduce bugs, and work with engineering to get fixes shipped
Build code samples, demos, and SDKs that help customers integrate faster
Rewrite and expand documentation, tutorials, and guides based on real-world questions
Automate support workflows using internal tooling, scripts and AI-assisted systems
Collaborate with engineering on feature requests, bug reports, and customer-driven improvements
Live in Discord and Telegram to support developers, gather feedback, and spot new patterns
Partner with enterprise and ecosystem teams to design integrations and optimize performance
Prototype new experimental features alongside engineers and product owners based on customer feedback

Skills

Key technologies and capabilities for this role

SolanaAPIsDeveloper ToolsTroubleshootingSDKsDocumentationAutomationDistributed SystemsCrypto InfrastructureScriptingAI-assisted Systems

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a remote position.

What experience is required for this Solutions Engineer role?

1-2 years of experience in a technical role such as support, engineering, solutions, or devrel is required.

What technical skills are preferred for this position?

Comfort reading and writing code with TypeScript and Rust preferred, along with excitement for the Solana ecosystem, distributed systems, and internet capital markets.

What is the company culture like at Helius?

Helius moves quickly with a bias toward ownership, values high-impact work in a small fast-moving team, and emphasizes reading their Helius Manifesto for how they work and what they value.

What makes a strong candidate for this role?

Strong candidates have 1-2 years in a technical role, excitement for Solana and distributed systems, coding comfort in TypeScript/Rust, deep curiosity, bias for action, ownership, and strong communication skills for helping developers.

Helium

Decentralized peer-to-peer wireless network for IoT

About Helium

Helium creates a decentralized wireless network specifically for Internet of Things (IoT) devices, such as smart collars and sensors. Their network operates on a peer-to-peer model, allowing devices to communicate without relying on traditional cellular plans. Users can purchase and set up IoT hotspots that contribute to the network's coverage, and in return, they earn Helium's cryptocurrency, HNT. This approach not only reduces costs for businesses and developers needing reliable connectivity for their IoT devices but also incentivizes users to expand the network. Helium stands out from competitors by offering a community-driven solution that combines hardware and blockchain technology, aiming to make IoT connectivity more accessible and efficient.

San Francisco, CaliforniaHeadquarters

2013Year Founded

$354.9MTotal Funding

SERIES_DCompany Stage

Hardware, Consumer Software, Crypto & Web3Industries

51-200Employees

Benefits

100% company-paid health insurance premiums (medical, dental, and vision) for you and your dependents

Paid vacation and company holidays

Vacation stipend

Monthly gym stipend

Annual hardware stipend

Health FSA

Risks

Emerging competition from Web3 phones like Solana Mobile could challenge Helium's market position.

BlockDAG's high ROI announcement may attract investors away from Helium's cryptocurrency.

SkyNet IoT's expansion may strain Helium's resources, leading to potential service disruptions.

Differentiation

Helium uses a unique Proof-of-Coverage algorithm for validating wireless network coverage.

The platform incentivizes network expansion through cryptocurrency rewards for IoT hotspot operators.

Helium offers a decentralized alternative to traditional cellular plans for IoT connectivity.

Upsides

Integration with Web3 phones like Solana Mobile enhances network reach and user engagement.

Collaboration with SkyNet IoT opens new market opportunities in maritime sectors.

Telefónica's integration expands Helium's coverage in remote areas, enhancing network reliability.

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