[Remote] Solutions Engineer at Helium

India

Helium Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Blockchain, Cryptocurrency, TechnologyIndustries

Requirements

  • 1-2 years of experience in a technical role (support, engineering, solutions or devrel)
  • Excitement for the Solana ecosystem, distributed systems, and internet capital markets
  • Comfort reading and writing code (TypeScript & Rust preferred)
  • Deep curiosity, bias for action, and ownership
  • Strong written and verbal communication skills, especially when breaking down complex technical ideas
  • Passion for helping developers and improving developer experience

Responsibilities

  • Serve as the technical front door for developers using Helius APIs and streaming products
  • Troubleshoot issues, reproduce bugs, and work with engineering to get fixes shipped
  • Build code samples, demos, and SDKs that help customers integrate faster
  • Rewrite and expand documentation, tutorials, and guides based on real-world questions
  • Automate support workflows using internal tooling, scripts and AI-assisted systems
  • Collaborate with engineering on feature requests, bug reports, and customer-driven improvements
  • Live in Discord and Telegram to support developers, gather feedback, and spot new patterns
  • Partner with enterprise and ecosystem teams to design integrations and optimize performance
  • Prototype new experimental features alongside engineers and product owners based on customer feedback

Skills

Solana
APIs
Developer Tools
Troubleshooting
SDKs
Documentation
Automation
Distributed Systems
Crypto Infrastructure
Scripting
AI-assisted Systems

Helium

Decentralized peer-to-peer wireless network for IoT

About Helium

Helium creates a decentralized wireless network specifically for Internet of Things (IoT) devices, such as smart collars and sensors. Their network operates on a peer-to-peer model, allowing devices to communicate without relying on traditional cellular plans. Users can purchase and set up IoT hotspots that contribute to the network's coverage, and in return, they earn Helium's cryptocurrency, HNT. This approach not only reduces costs for businesses and developers needing reliable connectivity for their IoT devices but also incentivizes users to expand the network. Helium stands out from competitors by offering a community-driven solution that combines hardware and blockchain technology, aiming to make IoT connectivity more accessible and efficient.

San Francisco, CaliforniaHeadquarters
2013Year Founded
$354.9MTotal Funding
SERIES_DCompany Stage
Hardware, Consumer Software, Crypto & Web3Industries
51-200Employees

Benefits

100% company-paid health insurance premiums (medical, dental, and vision) for you and your dependents
Paid vacation and company holidays
Vacation stipend
Monthly gym stipend
Annual hardware stipend
Health FSA

Risks

Emerging competition from Web3 phones like Solana Mobile could challenge Helium's market position.
BlockDAG's high ROI announcement may attract investors away from Helium's cryptocurrency.
SkyNet IoT's expansion may strain Helium's resources, leading to potential service disruptions.

Differentiation

Helium uses a unique Proof-of-Coverage algorithm for validating wireless network coverage.
The platform incentivizes network expansion through cryptocurrency rewards for IoT hotspot operators.
Helium offers a decentralized alternative to traditional cellular plans for IoT connectivity.

Upsides

Integration with Web3 phones like Solana Mobile enhances network reach and user engagement.
Collaboration with SkyNet IoT opens new market opportunities in maritime sectors.
Telefónica's integration expands Helium's coverage in remote areas, enhancing network reliability.

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