Solutions Consultant
Common Room- Full Time
- Mid-level (3 to 4 years)
Candidates should possess a Bachelor's degree in a related field, along with a minimum of 5 years of experience in sales or consulting, demonstrating a strong understanding of SaaS solutions and customer relationship management. Preferred qualifications include experience within the nonprofit sector or a familiarity with philanthropic organizations.
The Solutions Consultant will facilitate live virtual training sessions and webinars for new and existing Virtuous clients, implementing Professional Services solutions and providing ongoing support. They will collaborate with customers to design and implement solutions, manage custom services projects from kickoff to delivery, including documentation and workflow creation, and deliver training sessions on Virtuous products with a focus on achieving 80% utilization. Additionally, the Solutions Consultant will serve as an internal product expert, supporting internal teams and collaborating with subject matter experts as needed, and may include occasional travel and in-person training sessions.
Nonprofit CRM and fundraising platform
Virtuous provides a customer relationship management (CRM) and fundraising platform specifically designed for nonprofit organizations. The platform helps these organizations manage their donor relationships and enhance their fundraising efforts. It includes tools for donor management, marketing automation, and executing campaigns across multiple channels. Users can analyze donor data through segmentation analytics and automate personalized donor journeys, which helps create a more engaging experience for supporters. Unlike many competitors, Virtuous focuses on treating all donors as major donors, which encourages long-term relationships and support. The goal of Virtuous is to simplify the fundraising process for nonprofits, enabling them to effectively connect with their donors and increase their overall impact.