Solutions Consultant at Achievers

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

HR Technology, SaaS, Employee RecognitionIndustries

Requirements

2-5 years of experience as a solution consultant (or equivalent) at a software company (SaaS preferred)
Bachelor’s degree in business, computer science or related field
Knowledge of industry tools a plus: Workday, Microsoft, UKG, SAP
Knowledge or experience in the HR industry a plus
Honed communication skills, and comfortability presenting to C-suite and decision makers
A self-starter who takes the initiative to get things done
Ability to effectively deliver technical components to an audience comprised of varying degrees of technical knowledge
Previous experience in manufacturing, information technology, and/or professional services industries would be an asset

Responsibilities

Connect with Account Executives and review the top priorities and deal strategies
Meet with prospective customers and Account Executives, clarify business requirements and customize value-based demo content appropriately by getting to know client needs and translating them into our solution
Recommend best practices to Account Executives and prospective customers alike
Work as point person for Account Executives providing best practice solutions, brainstorming, and strategizing the best ways to position our product
Relay relevant information you’ve learned in your last client meetings with the product, Customer Success, Professional Services, Operations, and Product Marketing teams
Respond to complex RFI/RFP questions that require your product expertise
Do some digging into our competition and stay ahead of the game
Travel (25-50% of the time) team up with AEs and broader deal teams to deliver meaningful in person presentations
Lead pre-sales activities defining challenges, architecting solutions to these challenges, and manage expectations
Scope out a deal that is getting close to the finish line and set the prospective customer up for success
ABC – Always Be Curious. You are always learning and seeking ways to make things better

Skills

Key technologies and capabilities for this role

Product DemosDemo CustomizationBusiness RequirementsClient Needs AnalysisSales StrategyBest PracticesSolution PositioningAccount Collaboration

Questions & Answers

Common questions about this position

What experience is required for the Solutions Consultant role?

Candidates need 2-5 years of experience as a solution consultant (or equivalent) at a software company, with SaaS preferred, and a Bachelor’s degree in business, computer science or related field. Knowledge of industry tools like Workday or Microsoft is a plus.

Is travel required in this position?

Yes, the role involves travel 25-50% of the time to team up with Account Executives and deliver in-person presentations.

What is the company culture like at Achievers?

Achievers values unique perspectives, individuality, and creating an inclusive, diverse, and equitable workplace where contributions are celebrated. They foster collaboration, inspire each other, and hire A-players who bring passion to their purpose.

What does a typical day look like for a Solutions Consultant?

A typical day involves connecting with Account Executives, meeting prospective customers to customize demos, recommending best practices, relaying information to teams, responding to RFI/RFP questions, researching competition, and traveling for presentations.

What is the employment type and compensation for this role?

This is a full-time permanent position, but salary and compensation details are not specified in the job description.

Achievers

Employee engagement and recognition solutions provider

About Achievers

Achievers provides employee engagement and recognition solutions through its Employee Success Platform. This platform uses data science to offer insights into employee engagement and performance, featuring tools like "Recognize" for employee recognition, "Listen" for real-time feedback, and "Connections" to enhance collaboration. Achievers operates on a subscription model, allowing companies to access its tools and services, which also include consulting and training. The company aims to create workplaces where employees feel valued and motivated, ultimately improving overall business performance.

Toronto, CanadaHeadquarters

2002Year Founded

$38.3MTotal Funding

DEBTCompany Stage

Data & Analytics, Enterprise Software, EducationIndustries

501-1,000Employees

Benefits

Health Insurance

Life Insurance

401(k) Company Match

Unlimited Paid Time Off

Employee and Family Assistance Program

Professional Development Budget

Hybrid Work Options

Risks

Rapid AI integration may introduce biases or errors in employee recognition processes.

Economic uncertainties could lead to budget cuts affecting Achievers' subscription revenue model.

Increased competition from other cloud-based HR solutions may challenge Achievers' market position.

Differentiation

Achievers offers a true cloud-based Employee Success Platform for global employee engagement.

The platform includes AI-driven tools like Inclusion Coach for unbiased employee recognition.

Achievers' proprietary Belonging Model fosters inclusive work environments and workplace belonging.

Upsides

Achievers' integration with Google Cloud Marketplace enhances deployment and management for global customers.

Strategic partnerships, like with Microsoft Viva, expand Achievers' HR platform capabilities.

Growing demand for AI-driven HR solutions boosts Achievers' market potential and innovation.

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