Solutions Architect (North America) at Docebo

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

EdTech, Technology, SoftwareIndustries

Requirements

Deep technical experience in similar roles (Technical Account Manager, Solution Architect, Solution Engineer, Presales)
Previous experience working in a pre and post-sales role
Fluent English
Good working knowledge of HTML, CSS, and JavaScript
Ability to code in at least one object-oriented language (PHP, Python)
Strong knowledge of industry standards such as REST, OAuth 2.0, and SAML 2.0
Strong knowledge of enterprise technologies and systems such as LDAP, SSO, CRM, ERP, or HRIS
Ability to travel as needed

Responsibilities

Gathering requirements, scoping out technical integrations and presenting technical solutions to customers
Collaborating on sale proposals and the creation of statements of work
Addressing solution-based challenges which our customers may have in collaboration with their Customer Success Manager and Account Manager
Providing mentorship and support to other colleagues
Being a responsive and creative member of cross-functional teams, including sales, professional services, product, and customer success

Skills

Key technologies and capabilities for this role

Solutions ArchitecturePre-SalesPost-SalesTechnical ConsultingCustomer SuccessStakeholder CommunicationSolution DesignAILearning PlatformsRequirements Gathering

Questions & Answers

Common questions about this position

What are the key requirements for the Solutions Architect role?

Candidates need deep technical experience in similar roles like Technical Account Manager, Solution Architect, Solution Engineer, or Presales, previous experience in pre and post-sales roles, fluent English, and good working knowledge of HTML and CSS.

What does the company culture at Docebo look like?

Docebo emphasizes the 'Docebo Heart' by trusting each other, assuming positive intent, and making space for differences that strengthen the team, with values that show up in daily work.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for this Solutions Architect position?

A strong candidate blends technical expertise with excellent communication skills, has deep knowledge of SaaS architectures, APIs, integrations, data privacy, security, and compliance, and can act as a trusted advisor in pre and post-sales activities.

Docebo

Corporate e-learning platform with AI integration

About Docebo

Docebo creates software and support systems to assist businesses in training their employees and stakeholders. Its platform combines various learning methods, such as formal, social, and experiential learning, enhanced by artificial intelligence to make the learning experience more personalized and engaging. This approach sets Docebo apart from traditional learning management systems that focus solely on formal courses. The company primarily targets corporate clients across different industries, recognizing the growing need for effective training solutions in the corporate e-learning sector. Docebo operates on a Software-as-a-Service (SaaS) model, where clients subscribe to access its platform, allowing for flexible usage based on their needs. The company's goal is to provide a comprehensive learning platform that supports continuous employee development and adapts to the evolving demands of the workforce.

Toronto, CanadaHeadquarters

2005Year Founded

$5.6MTotal Funding

IPOCompany Stage

Enterprise Software, EducationIndustries

1,001-5,000Employees

Benefits

Paid Vacation

Employee Stock Purchase Plan

Hybrid Work Options

Remote Work Options

Risks

Dayforce's new LMS launch could increase competition in the e-learning market.

CFO transition might cause temporary instability in Docebo's financial management.

Warburg Pincus's share acquisition may lead to increased influence over company decisions.

Differentiation

Docebo integrates formal, social, and experiential learning methods, enhancing learning personalization.

The platform leverages advanced AI capabilities for dynamic and personalized learning experiences.

Docebo's SaaS model allows scalable and flexible learning solutions for corporate clients.

Upsides

Docebo's partnership with Class Technologies enhances virtual instructor-led training capabilities.

Recognition with nine Brandon Hall Awards reinforces Docebo's leadership in learning innovation.

The alliance with Deloitte supports building robust learning ecosystems for large organizations.

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