NeuraFlash

Solution Engineer, Amazon Connect

United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Information Technology & ServicesIndustries

Requirements

Candidates should possess a Bachelor’s degree in Computer Science, Engineering, or a related technical field, along with a minimum of 5 years of experience in solution engineering, particularly with Amazon Connect and Salesforce platforms. Strong technical skills in cloud computing, integration technologies, and AI/ML concepts are essential, and experience with Salesforce Einstein and Agentforce is highly preferred.

Responsibilities

As a Solution Engineer, you will demonstrate Amazon, Salesforce, and NeuraFlash products/assets to customers, lead discovery sessions, presentations, and workshops, gather requirements for large-scale Amazon Connect projects, create compelling demos, and develop Proposals SOW’s and responses to RFP’s. You will also contribute to product development efforts through field feedback to Product Managers and collaborate with Practice Leads to establish a best-in-class pre-sales process.

Skills

Amazon Connect

Salesforce platforms

conversational AI

discovery sessions

presentations

workshops

requirements gathering

demos

proposals

RFP responses

product feedback

collaboration

NeuraFlash

AI-powered CRM solutions for businesses

About NeuraFlash

NeuraFlash specializes in digital transformation with a focus on Customer Relationship Management (CRM) and artificial intelligence (AI). The company provides tools that help businesses analyze data and improve customer interactions, primarily serving large enterprises in industries like retail, logistics, and global security. Their products include AI-powered tools and CRM analytics that allow clients to visualize insights and enhance customer experiences. NeuraFlash differentiates itself by offering tailored solutions and ongoing support, as well as specialized practices around platforms like Slack and Salesforce. Their goal is to help businesses leverage AI and CRM effectively to drive efficiency and improve customer satisfaction.

Key Metrics

Boston, MassachusettsHeadquarters

2016Year Founded

$2.2MTotal Funding

DEBT_PPCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Increased competition from other Salesforce consulting firms may erode NeuraFlash's market share.

Rapid technological advancements could outpace NeuraFlash's ability to update its solutions.

Dependence on Salesforce and AWS means changes in their strategies could impact NeuraFlash.

Differentiation

NeuraFlash specializes in AI-driven CRM solutions, enhancing customer experiences and business operations.

The company offers tailored solutions, partnering with major firms like Macy's for implementation.

NeuraFlash integrates AI-powered search and generative AI, ensuring optimal search results.

Upsides

Growing demand for AI-driven CRM solutions boosts NeuraFlash's market potential.

Salesforce's continuous updates provide opportunities for NeuraFlash's integration services.

The rise of hybrid work models increases relevance of NeuraFlash's Slack integration services.

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