Solution Architect - AI Focus

Chicago, Illinois, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, Cloud Computing, Artificial Intelligence, Public SectorIndustries

Requirements

Candidates should have at least 4 years of experience building applications on development platforms, with a preference for 2 years of strong Application Development on the ServiceNow platform. A passion for AI and emerging technologies, demonstrated by self-driven learning and staying ahead of trends, is essential. Experience in leveraging or critically thinking about integrating AI into work processes, decision-making, or problem-solving is also required.

Responsibilities

The Solution Architect will oversee the design of AI-native systems, ensuring technical excellence and business relevance. They will interact with customers and prospects to understand business needs, create and own programs to demonstrate the value of the ServiceNow platform within Federal environments, and provide mentoring and training to peers. Responsibilities also include performing product demonstrations, scoping and delivering Proof of Concept/Proof of Value engagements, staying current on product developments, supporting marketing events, and understanding business and technical problems addressed by the products, including regulations, business drivers, and compliance/security. The role involves working with cross-functional teams to solve complex problems in the Federal government sector.

Skills

Artificial Intelligence

Data Architecture

Workflow Automation

Enterprise Architecture

Integration Strategies

Pre-sales

Solution Architecture

Cloud Platforms

Technical Leadership

AI-native Systems

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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