Solar Post Install Manager at PosiGen

Millbury, Massachusetts, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Solar Energy, Renewable EnergyIndustries

Requirements

High School Diploma or GED required
Minimum of 3 years of experience in a related field; experience in the solar industry strongly preferred
Proven leadership experience with the ability to coach, develop, and manage a team
Proficiency with Google Workspace (Gmail, Drive, Docs, Sheets, etc.) preferred
Strong verbal and written communication skills required
Experience with Salesforce or similar CRM systems is a plus
Working knowledge of solar energy systems, permitting, and utility processes preferred
Willingness to complete all steps of the pre-employment screening process
Ability to work in a variety of extreme environmental conditions (e.g., high heat, cold temperatures)
Must be willing and able to climb ladders, ascend/descend stairs, and work on rooftops of multi-level buildings, as well as within confined spaces such as attics
While performing the duties of this role, the employee will regularly be required to speak and hear. The role frequently requires standing, walking, using hands and fingers to handle or feel objects, and reaching with hands and arms
Must be capable of lifting up to 50-70 pounds
The employee will occasionally need to sit, climb, balance, stoop, kneel, crouch, or crawl
Vision requirements include the ability to focus at close and long distances, distinguish colors, maintain peripheral awareness, perceive depth, and make precise focus adjustments

Responsibilities

Oversee and drive the completion of outstanding projects from release through installation to utility board approval across all markets
Manage all post-installation activities and customer requirements from "Install Complete" to "Activation" for Northeast (MA, RI, NH) markets
Provide regular updates to the Director of Operations – LA/MS on progress, challenges, and resource needs
Develop and maintain Standard Operating Procedures (SOPs) for the Post-Install process
Manage and approve timecards and PTO for direct reports
Conduct regular one-on-one meetings with team members to provide feedback and support
Recruit, interview, onboard, and train new Post-Install team members
Secure final inspection and completion letters from municipalities as required
Ensure municipalities are submitting solar permits to utilities promptly
Coordinate with subcontractors to address and correct inspection failures prior to re-inspection
Collaborate with utility contacts to submit and obtain executed interconnection agreements
Follow up with utilities and customers to confirm PTO (Permission to Operate) and net meter status
Manage final submissions to utilities and state agencies
Schedule and oversee timely activations
Maintain consistent, proactive communication with customers throughout the process
Respond to customer inquiries via phone and email in a timely and professional manner
Collaborate cross-functionally with internal departments to enhance the overall customer experience
Other duties as assigned by leadership

Skills

Project Management

Team Management

Customer Service

Recruiting

Onboarding

Training

SOP Development

Solar Permitting

Inspection Coordination

Subcontractor Management

Utility Coordination

Interconnection Agreements

PTO Management

PosiGen

Leases solar panels to homeowners

About PosiGen

PosiGen operates in the renewable energy sector, focusing on making solar power accessible to homeowners, regardless of their income or credit score. The company provides solar panels through a leasing model, allowing customers to benefit from solar energy without the high upfront costs typically associated with purchasing a system. This leasing option includes maintenance and insurance, ensuring a hassle-free experience for users. Additionally, PosiGen offers a zero-cost home energy audit to help homeowners identify ways to improve energy efficiency, further lowering their energy expenses and carbon footprint. Unlike many competitors, PosiGen targets homeowners who may not have the financial means to invest in solar systems upfront, making their services particularly appealing to those seeking convenience and simplicity. The company's goal is to help homeowners reduce their energy costs while promoting environmental sustainability.

St. Rose, LouisianaHeadquarters

2011Year Founded

$214MTotal Funding

DEBTCompany Stage

EnergyIndustries

501-1,000Employees

Benefits

Remote Work Options

Risks

Increased competition from Generac may impact PosiGen's market share.

Leadership changes could disrupt operations if not managed carefully.

Reliance on external funding poses financial risks if growth expectations aren't met.

Differentiation

PosiGen focuses on low- to moderate-income homeowners, a unique market segment.

The company offers solar panel leasing, eliminating high upfront costs for customers.

PosiGen provides zero-cost home energy audits to enhance energy efficiency.

Upsides

Recent $400M funding from Brookfield supports PosiGen's expansion plans.

B Corp certification highlights PosiGen's commitment to social and environmental justice.

Inflation Reduction Act tax credits could benefit PosiGen's target market.

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