Engineer II - Communications Team

Why TrueML?

TrueML is a mission-driven financial software company dedicated to creating better customer experiences for distressed borrowers. We believe consumers want personal, digital-first experiences that align with their lifestyles, especially when managing finances. TrueML leverages machine learning to engage customers digitally and adapt strategies in real-time based on their interactions. Our team comprises inspired data scientists, financial services industry experts, and customer experience enthusiasts building technology to serve individuals by recognizing their unique needs and preferences, aiming to ensure no one is excluded from the financial system.

About the Team

As an Engineer II on the Communications team, you will contribute to our mission by applying your strong technical and analytical skills to develop and extend our communication platform, which supports millions of communications daily. You will collaborate with various communication channels and vendors to optimize communication delivery. Additionally, you will work closely with our product and data science teams to contribute to our proprietary outreach strategy.

Summary / Daily Responsibilities

An Engineer II engages in a variety of tasks depending on their team's focus, including:

• Streaming and microservices development
• A/B testing implementation
• Data modeling and delivery
• Internal tool building

The primary focus, regardless of daily tasks, is on delivering high-quality, maintainable code. At this level, engineers are honing their technical skills and may begin to explore areas beyond their immediate tech stack, focusing on stack-agnostic patterns and architectures. Contributions extend beyond completing tickets to brainstorming new ideas, identifying inefficiencies, and influencing team workflows.

Key Activities:

• Writes high-quality, clean, concise, well-tested code.
• Builds highly scalable distributed services with guidance from senior staff.
• Contributes to documentation, including code docs, wikis, and release plans.
• Participates in architecture and/or implementation decisions within the team.
• Participates in a 24/7 on-call rotation, providing timely response and resolution to production issues.

Requirements

• Bachelor’s degree or equivalent experience with 2-5 years of relevant experience.
• Understanding of system architecture and programming paradigms.
• Ability to learn new technical areas and ship code independently.
• Proficiency in a codebase area (e.g., back-end, service) and with Golang and/or Python.
• Demonstrates continuous learning, improvement, and the ability to suggest/implement technical solutions.
• Ability to communicate assumptions, opportunities, risks, and complex systems to diverse audiences.
• Ability to scope/estimate stories, communicate limitations, and manage time effectively.
• Ability to own and deliver tasks, understand domain scope, and handle production issues.
• Ability to self-direct work, gather context, and consider code observability, maintainability, and efficiency.
• Ability to document and refactor code, and follow standards/procedures.
• Ability to collaborate with cross-functional teams, participate in recruiting, and engage in team activities.

Employment Type

• Full-time

Salary

• $48,000 - $61,000 a year

Work-Life Benefits

• Unlimited PTO
• Medical benefit contributions in congruence with local laws and type of employment agreement.

Company Information

TrueML is a dynamic group of subject matter experts with a passion for change, crafting solutions to significant problems daily. We offer an opportunity to do impactful work and make a difference.

Our Dedication to Diversity & Inclusion

TrueML is an equal-opportunity employer. We promote, value, and thrive with a diverse and inclusive team. Different perspectives contribute to better solutions, making us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender.