Mux

Senior Backend Engineer - Platform Experience

San Francisco, California, United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Biotechnology, Cloud Services, Software DevelopmentIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: Full-time
  • Salary: Not specified

Mux is video for developers. Our mission is to democratize video by solving the hard problems developers face when building video: video encoding and streaming (Mux Video), video monitoring (Mux Data), and more. Video is a huge part of people’s lives, and we want to help make it better.

We’re committed to building a healthy team that welcomes diverse backgrounds and experiences. We want people who care about our mission, are ready to grow, believe in our values (from Be Human to Turn Customers Into Fans), and want to improve the people around them.

You’ll join a tight-knit team with experience at places like Google, YouTube, Twitch, Reddit, Zencoder, Fastly, and more. Our founders previously started (and sold) Zencoder, an early leader in cloud video technology, and authored Video.js, the biggest HTML5 video player on the web. We organize Demuxed, the premiere conference for video engineers in the world.

We’re backed by top investors like Coatue, Accel, Andreessen Horowitz, and Y Combinator. You’ll get to work with amazing companies: hundreds of startups, plus Strava, Patreon, Vimeo, Robinhood, PBS, and Equinox. Customers, large and small, love working with us and love our team.

We are building something big together. We’d love to hear from you!

About the Role

As a Backend Software Engineer at Mux, you will build and manage scalable and highly available applications and services that can reliably support our products' feature development and growing traffic. The Platform Experience team is focused on providing a consistent, effective platform experience for customers. You will work on ensuring our customer-facing platform is resilient and will also be writing new application code to support product features. We’re looking for engineers that love both systems and application-level challenges across various teams, who will take on strong ownership of critical product infrastructure, and enjoy being part of an inclusive and creative Engineering team.

What You'll Do

  • Work with your team to collaborate and execute on product goals and technical roadmap.
  • Develop user-facing, product-focused features in our Elixir and Go backend services.
  • Building and scaling our billing and usage platform that supports all Mux products.
  • Working on identity and account management product features.
  • Working on distributed notifications such as application webhooks and alerting features

Who You Are

  • Minimum Experience: 7 years of experience in production distributed systems & backend engineering.
  • Skills: You’re a strong engineer comfortable working across multiple platforms and environments.
  • Education: Solid engineering fundamentals (CS degree a plus).
  • Experience: Track record of working on hard problems including job scheduling, concurrency, and scaling.
  • Languages: Elixir experience is a big plus, but Go, Python, Ruby, Node, or other general-purpose programming languages are also great.
  • Deployment: Experience deploying complex applications

Skills

Backend Development
Scalable Systems
High Availability
Application Development
Resilience Engineering
System Ownership

Mux

Video performance analytics and QoS monitoring

About Mux

Mux specializes in video performance analytics and Quality of Service (QoS) monitoring for the video streaming and digital media market. The company provides tools that help businesses optimize their video delivery and enhance viewer experience. Its main product is an advanced analytics platform that offers real-time data and insights into various video performance metrics, such as playback failures, startup time, rebuffering, and video quality. This allows clients, including media companies and streaming services, to identify and fix issues that could affect viewer satisfaction. Mux differentiates itself from competitors by offering features like industry benchmarks, real-time dashboards, and subscriber ID tracking, which help businesses make informed decisions to improve their video services. The company's goal is to empower clients to optimize their video delivery and exceed viewer expectations through detailed insights and data-driven strategies.

San Francisco, CaliforniaHeadquarters
2015Year Founded
$169.2MTotal Funding
SERIES_DCompany Stage
Data & Analytics, Consumer Software, EntertainmentIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Fertility Treatment Support
401(k) Retirement Plan
Paid Parental Leave
Professional Development Budget

Risks

Increased competition in video analytics could erode Mux's market share.
Resolution-based pricing may lead to customer dissatisfaction if costs increase.
Dependency on partners like New Relic may affect Mux's service quality.

Differentiation

Mux offers a best-in-class performance analytics tool trusted by major companies.
Mux Video provides a simple API for video hosting, encoding, and streaming.
Mux's platform includes unique features like automatic thumbnails and data-driven encoding.

Upsides

Increased demand for personalized video experiences boosts Mux's API offerings.
The rise of AI-driven video content creation presents integration opportunities for Mux.
5G network expansion enhances Mux's QoS monitoring tools for better performance insights.

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