Software Engineer - Ecom/Retail at Flip

New York, New York, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

eCommerce, Retail, AIIndustries

Requirements

Candidates must possess a BS in Computer Science, Mathematics, or a related scientific/technical discipline. A minimum of 3-5 years of Python programming experience is required, including proficiency with asyncio, decorators, advanced class usage, modules, and frameworks like FastAPI or Pipecat. Familiarity with REST APIs, authentication methods (OAuth2, JWT, Bearer Tokens), and third-party E-Commerce integrations (OMS, Helpdesks, Subscription APIs, Phone systems, CRMs, Tracking APIs) is essential. Experience writing effective LLM prompts and a good working knowledge of data analytics and metrics pipelines with systems like Omni, Tableau, or Looker are also necessary.

Responsibilities

The Software Engineer will create user experiences, design and implement new features, and oversee entire pipelines of the Flip assistant. Responsibilities include diving into intricate Python-based systems, interacting with external APIs (OMS, CRM), developing LLM interfaces, handling complex dialogue management and flows, shaping conversational workflows, and ensuring low-latency, high-availability voice experiences. Engineers will also analyze data, interact with customers, shape product direction, perform code reviews, troubleshoot production issues, and monitor performance.

Skills

Python

LLM

NLP

API Integration

Dialogue Management

Code Review

Software Design

Data Analysis

Flip

E-commerce platform for diverse products

About Flip

Flip.shop is an e-commerce platform that focuses on enhancing the online shopping experience for consumers who value quality and authenticity. The platform offers a wide variety of products, including home goods, beauty items, furniture, wellness products, pet accessories, and more. Users can engage with the community by rating reviews from other shoppers, which helps maintain high standards and transparency. This feature encourages honest feedback through authentic video reviews that highlight both pros and cons of products, reducing the likelihood of fake reviews. Additionally, Flip.shop provides fast and free shipping, which is a significant draw for customers. The company's goal is to create a trustworthy shopping environment that prioritizes customer satisfaction and community integrity.

Los Angeles, CaliforniaHeadquarters

2019Year Founded

$229.3MTotal Funding

SERIES_CCompany Stage

Consumer Software, Consumer GoodsIndustries

201-500Employees