Software Engineer

San Francisco, California, United States

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$150,000 – $300,000Compensation

Senior (5 to 8 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, AI & Machine LearningIndustries

Requirements

Candidates should have at least 5 years of experience in software engineering as an individual contributor in a full-stack environment and at least 1 year of experience leading a team of engineers as a technical lead or senior team member responsible for the technical direction of a project. Significant experience working in production environments is required, along with a strong understanding of technical designs and decisions. Candidates should also demonstrate product sense by collaborating with product and design teams to convert ambiguous problems into technical stories, and possess technical leadership skills to make informed technical trade-offs and lead code reviews or design discussions. Mentorship experience is essential, with a track record of helping other engineers improve their skills.

Responsibilities

The Software Engineer will lead the technical architecture and implementation of significant new projects and features, helping to scope these projects and advising design, product management, and leadership teams on the technical details. They will provide technical mentorship to the engineering team, advising on systems design, engineering best practices, and managing technical debt. Participation in design and code reviews is expected, along with serving as a subject matter expert for the team or project by offering guidance to internal partners and customers.

Skills

Software Engineering

Full-Stack Development

Technical Architecture

Project Scope

Code Reviews

Design Conversations

Mentorship

Leadership

Technical Trade-offs

Production Environments

Assembled

Optimizes workforce management for customer support

About Assembled

Assembled optimizes workforce management for customer support teams by providing a platform that enhances the efficiency of service operations. The platform includes features like advanced scheduling, real-time monitoring, and data analytics, which help businesses manage their customer service more effectively. It serves a range of clients, from small businesses to large corporations, by using artificial intelligence and automation to improve team performance. Key features include adherence reports that track agent schedules and real-time performance data to maintain high service uptime. Assembled operates on a subscription-based model, allowing clients to access its tools for a recurring fee, which supports ongoing updates and improvements. The main goal of Assembled is to reduce operational costs, boost agent productivity, and enhance customer satisfaction by ensuring that support teams are optimally staffed and managed.

San Francisco, CaliforniaHeadquarters

2018Year Founded

$68.8MTotal Funding

SERIES_BCompany Stage

Enterprise Software, AI & Machine LearningIndustries

51-200Employees