Social Media Manager at Hippocratic AI

Palo Alto, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Artificial IntelligenceIndustries

Requirements

Bachelor’s degree in Marketing, Communications, Public Health, or related field
3–5 years of experience managing social media, preferably in healthcare
Deep understanding of social media trends
Passionate about healthcare
Ability to connect within the healthcare ecosystem, with patients, caregivers, and technical professionals
Skilled in navigating the sensitive nature of medical communication with accuracy and empathy
Up to date on regulatory guidelines (e.g., HIPAA)

Responsibilities

Develop and manage a comprehensive social media strategy tailored to the healthcare space
Define and track KPIs that measure audience engagement, patient education impact, and brand sentiment
Stay up to date with regulatory guidelines (e.g., HIPAA) and social trends to ensure compliance and relevance
Plan, write, and publish high-quality, informative content that is technical or clinical in nature
Collaborate with clinical, communications, and creative teams to ensure content accuracy and resonance
Oversee production of visual content (videos, graphics, infographics) tailored for each platform (e.g., LinkedIn, Instagram, Facebook, X/Twitter, TikTok)
Maintain a consistent brand voice and visual identity
Monitor conversations, respond to comments/messages, and engage with followers in a timely and authentic manner
Cultivate relationships with influencers, customers, partners, and brand advocates
Plan and organize speaking engagements and partner events
Track KPIs (engagement, reach, CTR, conversions, etc.) and generate regular performance reports
Use data to inform content decisions and continuously optimize strategies
Work closely with design, content, marketing, and product teams to align messaging
Support internal marketing initiatives such as innovator spotlights, awareness months, innovations, recruitment campaigns, etc
Coordinate cross-functional collaboration with public relations, HR, compliance, and patient education departments

Skills

Key technologies and capabilities for this role

Social Media ManagementContent CreationSocial Media StrategyDigital MarketingTrend AnalysisContent SchedulingHealthcare CommunicationPatient EngagementEducational ContentPlatform Optimization

Questions & Answers

Common questions about this position

Is this role remote or onsite?

This is an onsite position requiring the team to be in the office five days a week in Palo Alto, CA.

What salary or compensation does this role offer?

This information is not specified in the job description.

What key skills are required for the Social Media Manager role?

Key skills include developing social media strategies, creating technical/clinical content, staying updated on social trends and HIPAA regulations, and engaging healthcare audiences with empathy and accuracy.

What is the company culture like at Hippocratic AI?

The company values in-person teamwork, believing the best ideas happen together, and features a world-class team of healthcare and AI experts working on a safety-focused LLM for global health impact.

What makes a strong candidate for this Social Media Manager position?

A strong candidate is strategic and compassionate, up to date on social media trends, passionate about healthcare, skilled at connecting with patients, caregivers, and professionals, and adept at handling sensitive medical communication with accuracy and empathy.