Social Media & Community Manager (Part-time) at OLIVER Agency

Madrid, Community of Madrid, Spain

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Part TimeJob Type

UnknownVisa

Marketing, Advertising, AgencyIndustries

Requirements

2–4 years of experience in community management or social media roles, ideally within FMCG or multi-brand environments
Proficiency in English and Spanish is required since we operate globally, and knowledge of Portuguese is beneficial
Strong knowledge of social platforms, engagement best practices, and brand safety guidelines
Familiarity with social listening tools and AI-driven engagement solutions
Excellent written communication skills and ability to adapt tone and messaging for cultural relevance

Responsibilities

Monitor and respond to comments, messages, and mentions across social platforms, being the authentic voice that the community recognises and trusts
Foster positive conversations and manage brand reputation through timely, authentic responses
Escalate sensitive issues to relevant teams and ensure resolution
Ideate and develop social-first content that taps into cultural moments, trending formats, and community insights
Collaborate with content creators and social strategists to align community engagement with campaign objectives
Identify user-generated content opportunities and amplify brand advocates
Track conversations and emerging trends to inform content and engagement strategies
Provide feedback on audience sentiment and engagement patterns to optimise campaigns
Explore AI tools for automated responses and sentiment analysis while maintaining human authenticity
Use predictive analytics to anticipate community needs and engagement opportunities

Skills

Social Media Management

Community Management

Content Creation

Real-time Engagement

Trend Monitoring

Influencer Collaboration

Brand Advocacy

OLIVER Agency

Creates customized in-house marketing agencies

About OLIVER Agency

OLIVER specializes in creating and managing customized in-house agencies and marketing ecosystems for brands, achieving an average of 30% savings on marketing spend. They leverage the Oliver Marketing Gateway technology and collaborate with The Brandtech Group to integrate external capabilities into clients' operations.

151 Rosebery Ave, London EC1R 4AB, UKHeadquarters

2004Year Founded

M_AND_ACompany Stage

ConsultingIndustries

1,001-5,000Employees