Social & Community Manager, Social and Content at Daniel J Edelman Holdings

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Digital Marketing, Public RelationsIndustries

Requirements

Bachelor’s degree in Marketing, Communications, Public Relations, or a related field
1+ years of experience in community management, social media management, or a related role (Agency experience preferable)
Proven track record of successfully building and managing online communities
Excellent written and verbal communication skills with a keen eye for detail
Strong understanding of social media platforms, tools, and analytics
Ability to work independently and collaboratively in a fast-paced environment
Exceptional organizational and multitasking abilities
Creative thinker with a problem-solving mindset
Familiarity with digital marketing, content creation, and influencer relations
Bilingualism (French) is an asset

Responsibilities

Develop and execute content & community engagement strategies to grow and sustain our clients' online and offline communities
Act as the primary point of contact for community members, addressing inquiries, feedback, and concerns promptly and professionally
Create, curate, and manage engaging content across various platforms, including social media, forums, blogs, and newsletters
Monitor and analyze community engagement metrics, providing regular reports and insights to clients and internal teams
Collaborate with cross-functional teams, including marketing, PR, creator, and customer support, to ensure cohesive messaging and community experience
Identify and nurture relationships with key influencers and brand advocates to amplify community growth and engagement
Stay updated on industry trends and best practices in community management to improve strategies and tactics continually
Provide key insights for the strategy team that will help build winning content strategies, insights into crisis and risk situations, and trend reports

Skills

Social Media Management

Community Management

Content Strategy

Trend Analysis

Digital Marketing

Brand Engagement

Customer Loyalty

Community Insights

Strategic Planning

Daniel J Edelman Holdings

Develops marketing strategies for Microsoft

About Daniel J Edelman Holdings

Working at Daniel J. Edelman Holdings offers a unique opportunity to be at the forefront of developing comprehensive marketing and communications strategies. This company’s focus on media relations, social media, data analytics, and influencer collaborations in partnership with a major industry player like Microsoft illustrates a strong alignment with technology and strategic growth. The environment encourages collaboration and innovation, allowing employees to hone their skills in a cutting-edge and dynamic sector.

Seattle, WA, USAHeadquarters

N/AYear Founded

VENTURE_UNKNOWNCompany Stage

51-200Employees