[Remote] Social & Community Manager at Affirm

Canada

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

FintechIndustries

Requirements

8–10 years of experience in social and community (flexibility for exceptional candidates with 5+ years demonstrating outsized cultural fluency and impact)
Lives and breathes social: knows trends, memes, creators, and communities shaping culture, and spots what matters before it peaks
Proven track record of sparking conversation and building community, creating connection and participation beyond just publishing content
Strong creative instincts and storytelling skills that feel natural across formats, from short-form video to emerging cultural expressions
Experience collaborating with creators and cultural voices to amplify stories authentically
Comfort moving fast in real time, with judgment to know when to act and when not to
Analytical mindset with experience using social listening and reporting tools (e.g., Sprout Social) to guide decisions and raise the bar
Collaborative, curious, and energized by working across teams to make campaigns and moments social-first

Responsibilities

Be the cultural radar: spot trends, creators, and conversations across platforms like TikTok to Reddit and beyond, and determine when/how Affirm should engage
Participate in real time: jump into cultural moments and dialogues with the right tone, speed, and creativity
Build community: foster dialogue and connection to turn participation into trust and loyalty
Bring campaigns to life: partner with teams (Communications, Brand, Partner Marketing) to ensure launches and narratives are social-first
Push creative boundaries: experiment with new formats and ideas to stretch how Affirm shows up in culture
Measure and refine: use social listening and analytics to capture insights, optimize, and continually improve performance

Skills

Key technologies and capabilities for this role

TikTokRedditSocial Media ManagementCommunity BuildingTrend SpottingContent CreationCultural FluencyCampaign ExecutionBrand Storytelling

Questions & Answers

Common questions about this position

What experience level is required for the Social & Community Manager role?

The role requires 8–10 years of experience in social and community, with flexibility for exceptional candidates with 5+ years who demonstrate outsized cultural fluency and impact.

What key skills are needed for this position?

Key skills include cultural fluency to spot trends and conversations, proven track record in building community and sparking conversation, strong creative instincts and storytelling, experience with creators, comfort moving fast in real time, and an analytical mindset.

What is the salary or compensation for this role?

This information is not specified in the job description.

Is this Social & Community Manager position remote or office-based?

This information is not specified in the job description.

What makes a strong candidate for this role at Affirm?

A strong candidate lives and breathes social, spends time in comments and feeds, has exceptional cultural fluency with a proven track record of building community, strong creative storytelling skills, and the ability to move fast while using analytics.

Affirm

Provides buy now, pay later financing solutions

About Affirm

Affirm offers point-of-sale financing solutions as an alternative to traditional credit cards. It allows consumers to make purchases and pay over time through installment plans, often without hidden fees or deferred interest. Affirm partners with merchants to integrate its payment solutions into online and in-store shopping experiences, using user-friendly plugins and APIs. The company generates revenue from interest and fees on loans to consumers, as well as fees from merchants for offering its financing options. Affirm also provides a merchant dashboard for transaction processing and promotional tools to help businesses market these financing options effectively. The goal of Affirm is to empower consumers with flexible payment options while providing value to merchants in the e-commerce and retail markets.

San Francisco, CaliforniaHeadquarters

2012Year Founded

$1,113.8MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Spending wallets: Access tech, food, lifestyle, and family planning wallets for your expenses

Supportive communities: Get involved with our employee resource groups and community groups

Remote-first workforce: If your role is remote, you can set up shop anywhere in your home country

Generous time off: Take the time you need when life happens

Health benefits: Get a plan that fits your needs

Mental healthcare: Take care of your mind with great mental health programs

Parental leave: Birth and non-birth parents get 18 weeks paid leave. Plus, a 4-week return-to-work transition program, at full base pay.

Compensation: We have a simple, flexible, and transparent remote-first compensation structure so you can make the best decisions for yourself and your family.

Away days: We offer 24 company-wide paid days off—which help our teams collectively pause to recharge.

Learning & development: Engage in exciting learning programs to level up your growth.

Risks

Increased CFPB regulation could raise compliance costs for Affirm.

Affirm faces competition from new entrants in the BNPL market.

Reliance on partners like Adyen and Apple poses potential revenue risks.

Differentiation

Affirm offers transparent installment loans with no hidden fees or surprises.

Affirm partners with over 2,000 merchants, including major retail brands.

Affirm's user-friendly APIs enable seamless integration with online and in-store platforms.

Upsides

Affirm's partnership with Adyen expands its reach in North America.

Affirm's $4 billion partnership with Sixth Street boosts financial stability.

Affirm's BNPL services gain traction among high-income consumers.

Land your dream remote job 3x faster with AI

Try Jobo Free