Site Reliability Engineering Manager

Remote

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, Non-profitIndustries

Requirements

Candidates must have prior experience managing teams and recent hands-on software or reliability engineering experience. A B.S. or M.S. in Computer Science, or equivalent work experience, is required. Strong understanding of cloud computing, networking, Linux systems administration, containerization, and infrastructure as code is necessary. Proficiency in project management methodologies and effective communication skills in English are essential. Availability for critical meetings and synchronous work between UTC-6 and UTC-3 time zones is mandatory, along with the ability to travel several times a year.

Responsibilities

The Engineering Manager will manage globally distributed SRE teams, providing guidance, mentorship, and support for engineer growth and effectiveness. Responsibilities include setting performance goals, recruiting, hiring, and onboarding new team members. They will manage workload, prioritize tasks, and set expectations for peers and team members. The manager will coordinate with other engineering teams, develop team roadmaps, and execute annual and quarterly plans. They will lead incident response, diagnosis, and follow-up on system alerts and outages, participating in a 24/7 on-call rotation. Additionally, they will facilitate the definition of Service Level Indicators and Objectives and lead the refinement and execution of team processes.

Skills

Team Management

Mentorship

Performance Management

Recruiting

Hiring

Onboarding

Workload Triaging

Prioritization

Roadmap Development

Project Management

Process Definition

Incident Response

System Alerts

Outage Management

On-call Rotation

Service Level Indicators (SLI)

Service Level Objectives (SLO)

Wikimedia Foundation

Operates Wikipedia and free knowledge projects

About Wikimedia Foundation

The Wikimedia Foundation operates Wikipedia and other free knowledge projects, aiming to create a world where everyone can freely access and share knowledge. It provides a platform for users to read, contribute, and share content, while also supporting the volunteer communities that help maintain these projects. The foundation is funded by donations from individuals and institutions, emphasizing its nonprofit status. Unlike many other organizations, it focuses on making knowledge accessible to all without charge, advocating for policies that support free knowledge initiatives. Its goal is to empower individuals to contribute to and benefit from a collective pool of knowledge.

San Francisco, CaliforniaHeadquarters

2003Year Founded

$145.9MTotal Funding

GRANTCompany Stage

Social Impact, EducationIndustries

501-1,000Employees

Benefits

Remote Work Options

Risks

Reliance on Nvidia's AI tech may affect Wikimedia's data processing autonomy.

DSA audit could reveal vulnerabilities requiring significant resources to address.

Decentralized platforms like Mastodon may divert users from Wikipedia.

Differentiation

Wikimedia Foundation operates the world's largest free online encyclopedia, Wikipedia.

It supports a diverse range of projects like Wiktionary and Wikisource.

The Foundation is a non-profit, relying on global donations for funding.

Upsides

Nvidia's NeMo Retriever tech reduced Wikipedia processing time from 30 days to 3 days.

Holistic AI's audit under the DSA enhances Wikimedia's platform safety and accountability.

Collaboration with Open Foundation West Africa combats misinformation during Ghana's elections.

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