Site Reliability Engineering Manager

Remote

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, Non-profitIndustries

Requirements

Candidates must have prior experience managing teams and prior hands-on experience with software or reliability engineering within the last 3 years. A Bachelor's or Master's degree in Computer Science or equivalent related work experience is required. Strong understanding of cloud computing, networking, Linux systems administration, containerization, and infrastructure as code is necessary. Proficiency in project management methodologies and effective spoken and written English communication skills are essential. The ability to work independently and as part of a globally distributed team, travel several times a year, and be available for critical meetings between UTC-6 to UTC-3 time zones are also required.

Responsibilities

The Engineering Manager will manage one to two globally distributed SRE teams, providing guidance, mentorship, and support to ensure team effectiveness and growth. Responsibilities include setting individual performance goals, recruiting, hiring, onboarding new team members, and triaging workload. The role involves coordinating with other engineering teams, developing team roadmaps, executing annual and quarterly plans, and project managing initiatives. Leading incident response, diagnosis, and follow-up on system alerts and outages, participating in a 24/7 on-call rotation, and facilitating the definition of Service Level Indicators and Objectives are key duties. The manager will also lead the definition, refinement, and execution of team processes.

Skills

Team Management

Mentorship

Performance Management

Recruiting

Hiring

Onboarding

Workload Triaging

Prioritization

Project Management

Roadmap Development

Incident Response

System Alerts

Outage Management

On-call Rotation

Service Level Indicators (SLI)

Service Level Objectives (SLO)

Wikimedia Foundation

Operates Wikipedia and free knowledge projects

About Wikimedia Foundation

The Wikimedia Foundation operates Wikipedia and other free knowledge projects, aiming to create a world where everyone can freely access and share knowledge. It provides a platform for users to read, contribute, and share content, while also supporting the volunteer communities that help maintain these projects. The foundation is funded by donations from individuals and institutions, emphasizing its nonprofit status. Unlike many other organizations, it focuses on making knowledge accessible to all without charge, advocating for policies that support free knowledge initiatives. Its goal is to empower individuals to contribute to and benefit from a collective pool of knowledge.

San Francisco, CaliforniaHeadquarters

2003Year Founded

$145.9MTotal Funding

GRANTCompany Stage

Social Impact, EducationIndustries

501-1,000Employees

Benefits

Remote Work Options

Risks

Reliance on Nvidia's AI tech may affect Wikimedia's data processing autonomy.

DSA audit could reveal vulnerabilities requiring significant resources to address.

Decentralized platforms like Mastodon may divert users from Wikipedia.

Differentiation

Wikimedia Foundation operates the world's largest free online encyclopedia, Wikipedia.

It supports a diverse range of projects like Wiktionary and Wikisource.

The Foundation is a non-profit, relying on global donations for funding.

Upsides

Nvidia's NeMo Retriever tech reduced Wikipedia processing time from 30 days to 3 days.

Holistic AI's audit under the DSA enhances Wikimedia's platform safety and accountability.

Collaboration with Open Foundation West Africa combats misinformation during Ghana's elections.

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