Site Reliability Engineer - Core C++ Team

Position Overview

• Location Type: Remote (any country ClickHouse has a hiring presence)
• Job Type: Full-time
• Salary: Not specified

ClickHouse is seeking a Site Reliability Engineer to join their ClickHouse Core team. This role is crucial for building and leading processes to ensure and improve the reliability, availability, scalability, and performance of ClickHouse. You will collaborate with various teams, guide them on best practices, and own areas like engineering escalation management, investigations, post-mortem analysis, and continuous improvement of ClickHouse operations in the cloud. This is a significant opportunity to impact the high-performance ClickHouse Cloud.

Responsibilities

• Continuously improve the reliability and performance of ClickHouse core.
• Improve and create metrics and alerts for ClickHouse to identify and prevent production problems before they affect customers.
• Investigate common customer-encountered problems in Clickhouse Core to identify root causes, submit bug fixes, issue reports, and suggest improvements.
• Enhance and refine incident response processes and post-mortem analysis for ClickHouse core related outages, including customer communication.
• Plan, enable, and drive Chaos initiatives across Engineering teams based on internal priorities.
• Manage on-call processes to respond to performance and reliability issues and establish best practices for coordinating escalations to minimize customer impact.

Requirements

• Bachelor's or Master's degree in Computer Science or a related field.
• At least 8 years of experience in Reliability Engineering, QA, or customer-facing engineering.
• Previous experience operating ClickHouse or other SQL databases in production.
• Excellent understanding of distributed database internals and SQL; ClickHouse experience is a major plus.
• Scripting experience with Shell or Python.
• Ability to read and understand C++ code.
• Knowledge of cloud computing platforms (AWS, Azure, or Google Cloud Platform).
• Strong problem-solving and production debugging skills.
• Ability to thrive in a fast-paced environment as part of a global team.
• High level of responsibility, ownership, and accountability.
• Excellent communication skills.

About ClickHouse

Established in 2009, ClickHouse is a leader in open-source column-oriented database systems, aiming to be the fastest OLAP database globally. They enable users to generate real-time analytical reports via SQL queries, focusing on speed for escalating data volumes. ClickHouse Cloud is utilized by global enterprises including Lyft, Sony, IBM, GitLab, Twilio, and HubSpot. It's available as open-source or on AWS, GCP, Azure, and Alibaba.

Compensation

• For roles based in the United States, salary ranges are provided.
• Offer positioning depends on candidate experience, qualifications, skills, business requirements, and geographical location.
• For compensation inquiries, contact paytransparency@clickhouse.com.

Perks

• Flexible work environment.