Site Reliability Engineer

Position Overview

• Location Type: Remote
• Employment Type: Full-Time
• Salary: Not provided

Capchase provides flexible payment solutions to B2B software, cloud, and AI companies. Our core product offering, Capchase Pay, is a flexible buy-now-pay-later payment option for B2B SaaS, hardware, and cloud purchases. It helps companies sell more and collect their cash faster. Capchase was founded in 2020 and is headquartered in NYC. We’ve provided over $2.5B in funding to thousands of companies and operate in eight countries across North America and Europe.

Company Achievements:

• Supporting thousands of software companies and software buyers
• 80 Capchasers representing 15+ nationalities
• Active in 8 markets
• Top Decile Growth
• Ranked #2 across the entire BNPL category, #1 for B2B
• In December 2024 reached the top of the Installment Payment, BNPL category on G2, #1 in B2B, and surpassed 2,000 Vendors and Buyers using Capchase Pay.

Why Work at Capchase?

• Help accelerate an industry
• Fast-paced environment
• Diverse team of 15+ nationalities
• Shared passion for helping innovative companies thrive

Responsibilities

As a foundational member of our growing engineering team, you'll play a pivotal role in shaping the culture, processes, and infrastructure that will support our company as we scale 50x. This is an opportunity to work in a fast-paced environment, collaborate with talented engineers, and directly contribute to building a resilient, high-performance product. You’ll be responsible for ensuring the availability, latency, performance, efficiency, scalability, and reliability of our systems—while helping define the long-term vision and roadmap for Site Reliability Engineering at our company.

• Infrastructure & Scalability: Design and evolve our systems architecture to scale 50x.
• Lead Infrastructure and Team Scalability Initiatives: Drive strategy around production-critical systems.
• Partner with Tech Leadership: Drive strategy around production-critical systems.
• Reliability & Performance: Own service level objectives (SLAs/SLOs/SLIs), helping teams define and uphold them. Conduct capacity planning and cost optimization.
• Standardize Service Levels and Observability Practices: Across the organization.
• Monitoring, Observability & Alerting: Define requirements and best practices for monitoring, alerting, and logging. Design and implement tools to gain insight into trends, detect anomalies, and compare system behavior. Build visualizations to surface system health and performance.
• CI/CD & Developer Velocity: Improve and maintain our CI/CD pipelines and development.

Requirements

Not provided in the description.

Application Instructions

Not provided in the description.

Company Information

Capchase was founded in 2020 and is headquartered in NYC. We’ve provided over $2.5B in funding to thousands of companies and operate in eight countries across North America and Europe. To carry out our mission, we've raised over $1B in capital from some of the best fintech investors and credit facility partners, including QED (Nubank, Klarna), 01 Advisors (Tipalti, MasterClass), Bling Capital (Airtable, GitLab, Lyft, Square), SciFi (Stripe, Brex), and Caffeinated (Opendoor, Airtable).