[Remote] Senior Site Reliability Engineer at Patreon

Remote

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$200,000 – $300,000Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Media, Community PlatformIndustries

Requirements

Bachelor’s degree in Computer Science, Computer Engineering, or a related field, or equivalent work experience
Experience in DevOps, Site Reliability, or backend/infrastructure engineering for a company experiencing fast-paced growth
Proficiency in a programming language like Python and shell scripting
Hands-on experience implementing Site Reliability Engineering practices (SLIs, SLOs, SLAs)
Knowledge of configuration management with a framework such as Terraform, Ansible, Chef, or Puppet
Experience with continuous integration and deployment systems
Excellent documentation and verbal communication skills
Ability to collaborate and rally support with people on and off the team
Productive habits, healthy process awareness, and good teamwork skills and instincts
Experience with AWS cloud infrastructure
Experience with Kubernetes development platform
Familiarity with Cloudflare edge

Responsibilities

Contribute to high impact AWS cloud infrastructure initiatives
Participate in operability reviews and production readiness reviews
Advocate and implement Site Reliability Engineering practices (SLIs, SLOs, SLAs)
Enhance the feature set of Patreon’s new kubernetes developer platform
Work with partner teams to migrate their workloads to Kubernetes
Develop tooling and automation to facilitate self-service for routine tasks
Support and maintain critical infrastructure components
Enhance the feature set of Patreon’s infrastructure as code project
Collaborate with the engineering organization to improve operational excellence
Participate in team building and collaboration offsites
Travel a handful of times per year for team building and collaboration offsites
Work remotely with optional in-person attendance in either the New York or San Francisco office

Skills

Key technologies and capabilities for this role

AWSSite Reliability Engineering (SRE)Cloud InfrastructureSLIsSLOsSLAsKubernetes

Questions & Answers

Common questions about this position

What is the salary range for the Senior Site Reliability Engineer position?

The salary range is $200K - $300K.

Is this role remote, and are there any office requirements?

This is a remote role with optional in-person attendance in the New York or San Francisco office, and expect to travel a handful of times per year for team building and collaboration offsites.

What key skills are required for this Senior Site Reliability Engineer role?

Required skills include experience in DevOps, Site Reliability, or backend/infrastructure engineering; proficiency with a programming language like Python and shell scripting; hands-on experience with SLIs, SLOs, SLAs; and knowledge of configuration management tools like Terraform, Ansible, Chef, or Puppet.

What is the team culture like at Patreon for this role?

The team is high-performing, moves fast, operates with high candor and low ego, and brings a get-it-done mindset; they take reliability seriously but never themselves, and enjoy solving hard problems with smart, fun people.

What experience makes a strong candidate for this position?

Strong candidates have experience in DevOps, Site Reliability, or infrastructure engineering at a fast-growing company, proficiency in Python and shell scripting, hands-on SRE practices like SLIs/SLOs/SLAs, and knowledge of tools like Terraform along with CI/CD systems.

Patreon

Membership platform for creators and artists

About Patreon

Patreon is a membership platform that connects artists and creators with their most dedicated fans, allowing them to earn a sustainable income. It serves a variety of creators, including writers, musicians, visual artists, and podcasters, by enabling them to offer exclusive content and experiences to their supporters, known as patrons, in exchange for a monthly subscription fee. Creators can set up different membership tiers that provide various perks, which helps them establish a reliable income stream that is often more stable than traditional revenue sources like advertising. Patreon takes a percentage of the earnings from creators, ensuring that the company's success is tied to the success of its users. The platform also provides tools for creators to manage their memberships, engage with patrons, and grow their audience. The main goal of Patreon is to support independent creators in achieving financial stability and fostering a closer relationship with their audience.

San Francisco, CaliforniaHeadquarters

2013Year Founded

$342.5MTotal Funding

SERIES_FCompany Stage

Consumer Software, EntertainmentIndustries

1,001-5,000Employees

Benefits

Competitive Pay & Equity - Our company was built on the idea of value for value. To get the best on board, we provide competitive base salaries, stock options, and a 401k program.

The Bells and Whistles - As they say, it’s the little things: commuter stipend, computer gear, standing desks, a learning stipend for your professional development and a monthly patronage stipend.

Health Coverage - We offer incredible healthcare options for you and your loved ones (including dental, vision and mental health), as well as snacks and a daily catered lunch.

Balance & Wellness - We offer a gym stipend (or Fitness SF membership), as well as unlimited vacation and sick leave.

Risks

Alleged privacy violations could lead to legal challenges for Patreon.

Integration with AltStore PAL may attract scrutiny from Apple.

Recent layoffs and office closures suggest potential financial instability.

Differentiation

Patreon offers creators a direct revenue stream through fan subscriptions.

The platform supports diverse creators, from musicians to visual artists and podcasters.

Patreon aligns its success with creators by taking a percentage of their earnings.

Upsides

Growing demand for exclusive content boosts Patreon's appeal to creators.

Integration with AltStore PAL expands monetization opportunities for developers.

Expansion of e-commerce features diversifies creators' income streams.

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