Shift Supervisor Trainee at CVS Health

New Providence, New Jersey, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, Healthcare, PharmacyIndustries

Requirements

Deductive reasoning ability
Analytical skills
Computer skills
Advanced communication skills
Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts
Ability to work overtime as needed
High School diploma or equivalent (preferred but not required)

Responsibilities

Work effectively with store management and store crews
Supervise the store’s crew through assigning, directing, and following up on all activities
Effectively communicate information both to and from store management and crews
Assist customers with their questions, problems, and complaints
Promote CVS customer service culture (greet, offer help, and thank)
Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
Maintain customer/patient confidentiality

Skills

Key technologies and capabilities for this role

Customer ServiceStore OperationsTeam LeadershipRetail ManagementOperations Training

Questions & Answers

Common questions about this position

Is this a full-time or part-time position?

This is a part-time position.

What is the salary for the Shift Supervisor Trainee role?

This information is not specified in the job description.

What are the key responsibilities of a Shift Supervisor Trainee?

Key responsibilities include working effectively with store management and crews, supervising the store crew by assigning and directing activities, providing customer service by assisting with questions and complaints, and promoting CVS customer service culture.

What is the CVS/pharmacy culture like?

CVS/pharmacy culture emphasizes building customer loyalty through exceptional service, being more connected, more convenient, and more compassionate, with a focus on caring for people where, when, and how they choose.

What happens after completing the Shift Supervisor Trainee program?

Upon successful completion, trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions.

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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