Customer Service and Rebate Processing Supervisor
Research InnovationsSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
Candidates must possess deductive reasoning ability, analytical skills, and computer skills, along with advanced communication skills, and the ability to work a flexible schedule, including early mornings, overnight shifts, and weekends, with the potential for overtime. A high school diploma or equivalent is preferred, though not required.
Responsibilities
The Shift Supervisor Trainee will work effectively with store management and crews, supervise store staff by assigning, directing, and following up on all activities, communicate information to both store management and crews, assist customers with questions and complaints, promote CVS customer service culture, handle customer relations issues according to company policy, and maintain customer confidentiality. They will also ensure that store operations run smoothly, complete opening and closing procedures, and support the CVS Store Management team in driving store execution and performance while building consumer loyalty.
Skills
Communication Skills
Analytical Skills
Computer Skills
Deductive Reasoning
Customer Service
CVS Health
Comprehensive pharmacy and healthcare services
About CVS Health
CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.
Key Metrics
Woonsocket, Rhode IslandHeadquarters
1963Year Founded
DEBTCompany Stage
Healthcare, Consumer GoodsIndustries
10,001+Employees