Services Partner Manager

Employment Type: Full time Location Type: Remote (UK)

Position Overview

As a global leader in cybersecurity, CrowdStrike protects the people, processes, and technologies that drive modern organizations. Our mission is to stop breaches, and we have redefined modern security with the world's most advanced AI-native platform. We are seeking an experienced Services Partner Manager to join CrowdStrike's Global Partner Led Services organization. This role will be responsible for managing partner relationships, enabling service delivery capabilities, and ensuring the successful execution of both subcontracted and partner-led services programs.

About CrowdStrike

Since 2011, CrowdStrike has been dedicated to stopping breaches. We are a mission-driven company that cultivates a culture of flexibility and autonomy, empowering every CrowdStriker to own their careers. We are looking for talented individuals with limitless passion, a relentless focus on innovation, and a fanatical commitment to our customers, community, and each other. The future of cybersecurity starts with you.

What You’ll Do

• Lead partner evaluation and onboarding of subcontracting partners.
• Develop and drive enablement processes for CrowdStrike services partners.
• Manage legal and IT onboarding requirements for CrowdStrike services subcontracting partners.
• Oversee project management standards and delivery methodology for services delivery partners.
• Monitor partner performance, capacity, and financial metrics.
• Facilitate regular partner update sessions and assess quality assurance of engagement delivery.
• Develop new partner services offerings.
• Develop and maintain documentation, including user guides, runbooks, and process workflows to support internal and external stakeholders.
• Manage the partner services catalog.
• Provide best-in-class delivery support and guidance to our trusted partners.
• Provide cross-functional support for selecting and staffing partner engagements.

What You’ll Need

• Experience in professional services, delivery management, partner management, or a similar role.
• Bachelor's degree in Business, Computer Science, or a related field.
• Proven track record in partner enablement and program management.
• Experience tracking customer satisfaction and other success metrics of engagement delivery.
• Strong understanding of cybersecurity services and delivery methodologies.
• Experience in contract management and vendor relations.
• Excellence in project and program management.
• Strong business acumen and financial analysis capabilities.
• Outstanding communication and relationship management skills.
• Ability to develop and maintain complex partner relationships.
• Experience with contract negotiation and vendor management.
• Strong problem-solving and analytical skills.

Benefits of Working at CrowdStrike

• Remote-friendly and flexible work culture.
• Market leader in compensation and equity awards.
• Comprehensive physical and mental wellness programs.
• Competitive vacation and holidays for recharge.
• Paid parental and adoption leaves.
• Professional development opportunities for all employees.
• Employee Networks, geographic neighborhood groups, and volunteer opportunities.
• Vibrant office culture with world-class amenities.
• Great Place to Work Certified™ across the globe.

Company Information

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

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