[Remote] ServiceNow Software Asset Manager at CVS Health

Ontario, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, RetailIndustries

Requirements

Candidates should possess hands-on experience with ServiceNow SAM Pro (Yokohama or later), including entitlement configuration, discovery model normalization, software model configuration, lifecycle management, and publisher pack administration. A strong understanding of the relationship between software models, catalog items, and client software is essential. Experience collaborating with cross-functional teams such as Finance, Procurement, Governance, Security, Vendor Management, IT Renewals, Purchasing Operations, IT Services, and Software Product Stakeholders is also required.

Responsibilities

The ServiceNow Software Asset Manager will be responsible for creating and maintaining accurate software asset records, including Software Models, Discovery Models, and Entitlements within ServiceNow SAM Pro. This role ensures effective tracking, management, and optimization of software assets, focusing on license compliance, cost efficiency, and lifecycle governance. Responsibilities include reconciling software deployments with entitlements, analyzing reconciliation reports to address non-compliance, and analyzing software usage to identify opportunities for removal of infrequently used software. The manager will also lead internal and external audits, research vendor licensing models, collaborate on enhancing the Colleague Zone AppStore, and identify cost-saving opportunities. Additionally, they will validate software installation inventory and license compliance reports and provide requirements for new SAM functionality.

Skills

ServiceNow

Software Asset Management

License Compliance

Cost Optimization

Lifecycle Governance

Software Models

Discovery Models

Entitlements

Procurement

Vendor Management

IT Renewals

Purchasing Operations

IT Services

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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