Serviceability Analyst at Stanley Black & Decker

Valley City, Ohio, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Manufacturing, ToolsIndustries

Requirements

Strong written and verbal communication skills with all levels of the business
Ability to analyze engineering drawings and Partsmart illustrated part lists
Proficiency in Microsoft Office Applications
Teamcenter experience
Strong problem-solving skills
Excellent project and time management skills
Ability to analyze and manage large amounts of data

Responsibilities

Review new models and engineering changes released within multiple applications including Teamcenter, Infor, QAD, and Windchill to determine which parts will be serviceable to the customer
Establish service part pricing consistent with overall pricing strategy while maintaining consistent discount requirements across multiple systems
Maintain all part coding, including but not limited to supersessions, S&OP, service life, list codes (CSP insertion), etc
Insert and maintain service parts in the Part Master and QAD Applications
Assist warranty team in creation of service advisories & service kits
Work with the engineering team to understand new whole good launches, as well as critical engineering revisions
Assist in part lifetime buy decisions
Perform part end of life decisions while supporting the excess and obsolescence team
Execute critical time sensitive projects
5S responsibilities

Skills

Teamcenter

Infor

QAD

Windchill

Part Master

service parts pricing

supersessions

S&OP

SKU analysis

material planning

Stanley Black & Decker

About Stanley Black & Decker

New Britain, ConnecticutHeadquarters

1843Year Founded

IPOCompany Stage

Industrial & Manufacturing, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Company Match

401(k) Retirement Plan

Employee Stock Purchase Plan

Paid Vacation

Paid Sick Leave

Paid Holidays

Unlimited Paid Time Off

Wellness Program

Phone/Internet Stipend

Risks

Emerging Asian tool manufacturers increase competition, impacting market share and pricing.

Stricter environmental regulations may raise production costs for power tools.

Growing tool rental services could reduce individual tool purchases, affecting sales.

Differentiation

Stanley Black & Decker integrates WhisperDrive technology, enhancing product performance and market appeal.

DEWALT's POWERSHIFT system reduces CO2e emissions by up to 60%, leading in eco-friendly tools.

CRAFTSMAN's seven 2024 Pro Tool Innovation Awards highlight its industry-leading innovation.

Upsides

Partnership with WECS Renewables expands reach into the renewable energy sector.

Increased demand for eco-friendly tools boosts DEWALT's market traction in North America.

DEWALT's tool donation initiative supports tradespeople, potentially increasing brand loyalty.

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