Service Sales Account Manager – Electron Microscopy (Remote, Central/Western US) at Thermo Fisher Scientific

Oregon, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Life Sciences, Material Science, Scientific InstrumentsIndustries

Requirements

Bachelor's degree, or equivalent, in Sciences required
3+ years (Service) Sales or Account Management experience in Life Science and/or Material Science fields
Majority of experience in sales of service contracts and/or in products where the service component was a major aspect of the total value proposition
Customer service/advocacy experience, preferably in sciences
Proven record of collaboration within a multi-layered organization
Excellent sales, negotiation and closing skills
Experience addressing high level corporate buyers and/or Academic customers
Remote – ideally seated in the Central or Western US – Travel up to 50% to cover NA Life Science and Material Science accounts

Responsibilities

Own the Service Sales process from initial customer contact through to regular, balanced service contract support for the lifetime of the product
Work closely with the Regional Service manager to ensure maximum and growing Contract Sales Revenue and Margin
Partner with Service Marketing to ensure effective product offerings and sales tools
Operate as a mentor for the region and assist the entire team with using effective sales approaches
Become the main contact and reference specialist for the organisation
Engage and Partner closely with internal and external partners on Service Sales issues and development
Report on metrics and targets within the team on all appropriate occasions and meetings

Skills

Service Sales

Account Management

Sales Contracts

Life Science

Material Science

Electron Microscopy

Revenue Management

Sales Metrics

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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