Service Manager Glazing at Flynn Companies

Spokane, Washington, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Construction, GlazingIndustries

Requirements

5-7 years’ experience in Commercial Glazing, Service dept required
Strong, positive management, delegation, planning and leadership skills
Ability to multitask and work in a fast-paced team environment
Ability to develop and maintain strong, positive relationships

Responsibilities

Help grow and build our Glazing Service business
Manage and lead Service Team within branch
Build relationships/partnerships with customers/potential customers
Communicate with existing customers and explain Flynn Service opportunities
Regular follow-up on quotes
Scheduling, alignment and time management of field crews
Dispatch calls to field technicians, providing all necessary job information
Ensure Service inventory is appropriate
Monitor quality, safety and training requirements through regular job site visits
Attend association, industry, and networking events
Plan and attend client meetings, based on interests of the client
Promote Flynn’s brand & services via marketing and social media channels
All other duties as role requires
Understand and prepare takeoffs and estimates
Ability to conduct presentations virtually
Supporting corporate initiatives and business development objectives

Skills

Key technologies and capabilities for this role

Glazing RepairsGlazing MaintenanceClient Relationship ManagementService ManagementBusiness DevelopmentCommercial GlazingIndustrial Buildings

Questions & Answers

Common questions about this position

What benefits are offered for the Service Manager position?

Benefits include competitive wages, health, dental, vision, life and disability insurance, employee/family assistance program, structured bonus plan, paid time off and holidays, 401k with match, company truck with gas card, corporate credit card, health club membership, and ongoing development through Flynn University.

Is this a remote position or office-based?

This is an office full-time position.

What are the main responsibilities that show required skills for this role?

Key skills include managing and leading service teams, building customer relationships, scheduling and dispatching field crews, monitoring quality and safety through job site visits, and handling inventory and follow-ups on quotes.

What is the company culture like at Flynn Companies?

The culture is defined by 'The Flynn Way,' emphasizing values like safety, honesty, integrity, and doing what we say, with a great environment under the motto 'Flynn Family Winning Together.'

What makes a strong candidate for the Service Manager role?

A strong candidate excels at building long-lasting client relationships, leading service teams, managing field operations like scheduling and dispatching, ensuring safety and quality on job sites, and growing the glazing service business.

Flynn Companies

Building envelope solutions for properties

About Flynn Companies

The Flynn Group of Companies is a premier provider of building envelope solutions, boasting over 40 years of experience in roofing systems, glazing, curtain walls, architectural metals, and waterproofing services. This company is a great place to work due to its deep expertise in creating innovative and effective building solutions, and a strong commitment to professional growth and development within the industry. Employees at Flynn are provided with cutting-edge tools such as the F.A.S.T. app, facilitating efficient repair and maintenance tasks, empowering them to excel in their roles and service delivery.

6435 Northwest Dr, Mississauga, ON L4V 1K2, CanadaHeadquarters

1978Year Founded

VENTURE_UNKNOWNCompany Stage

Industrial & ManufacturingIndustries

1,001-5,000Employees