Service Management Practitioner at Accenture

Gurugram, Haryana, India

Accenture Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
IT Services, ConsultingIndustries

Requirements

  • Minimum 2 years of experience in Microsoft 365
  • Proficiency in Microsoft 365 (Must Have skill)
  • Strong understanding of service management principles and practices
  • Experience with project management methodologies and tools
  • Ability to analyze and interpret data to inform decision-making
  • Excellent communication and interpersonal skills to foster collaboration
  • 15 years full time education

Responsibilities

  • Support the delivery of programs, projects, or managed services
  • Coordinate projects through contract management and shared service coordination
  • Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda
  • Perform independently and become a Subject Matter Expert (SME)
  • Actively participate and contribute in team discussions
  • Contribute in providing solutions to work-related problems
  • Facilitate communication between project teams and stakeholders to ensure alignment and clarity
  • Monitor project progress and provide regular updates to stakeholders, ensuring transparency and accountability

Skills

Microsoft 365
Service Management
Project Management
Contract Management
Stakeholder Management
Communication
Data Analysis

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters
1989Year Founded
$8.5MTotal Funding
IPOCompany Stage
Consulting, Enterprise Software, CybersecurityIndustries
10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.
Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.
The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.
The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.
Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.
The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.
Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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