Service Design Lead at Wongdoody

Pune, Maharashtra, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Customer Experience, Brand Engagement, CommerceIndustries

Requirements

Strategic thinker who can engage clients and collaborate with cross-functional teams to drive innovation and excellence in service delivery

Responsibilities

Lead on a global adoption programme for a large, complex client, including running workshops for senior stakeholders to create a holistic understanding and roadmap across experience, business processes, technology, and data
Lead and/or support cross-functional teams (including Strategy, Product Design, Development, BA, etc.) and partners to deliver top quality strategic and creative outputs on projects and accounts
Develop, advocate for, and execute the appropriate approaches or delivery methods to best address different contexts and requirements, including measuring and evaluating outcomes

Skills

Key technologies and capabilities for this role

Service DesignWorkshop FacilitationStakeholder ManagementRoadmap DevelopmentCross-functional CollaborationStrategyProduct DesignBusiness Analysis

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a remote position.

What is the salary for the Service Design Lead role?

This information is not specified in the job description.

What skills are required for this role?

This information is not specified in the job description.

What is the company culture like at WongDoody?

WongDoody is a Human Experience Company, a collaborative collection of global experts building experiences that transform businesses, specializing in Brand Engagement, Customer Experience, and Commerce.

What are the application instructions?

This information is not specified in the job description.

Wongdoody

Creative agency for brand strategy and design

About Wongdoody

WongDoody is a creative agency that focuses on design, innovation, and strategy within the marketing and advertising industry. The agency operates 22 studios around the world and offers a variety of services, including brand strategy, product design, and market insights. Their approach involves gathering feedback from specific audiences to understand their behaviors and motivations, which helps in creating tailored strategies that are grounded in real-world evidence. WongDoody differentiates itself from competitors by emphasizing a client-centric model, where they work on both project-based and long-term engagements, ensuring that their services are customized to meet the unique needs of each client. Additionally, the agency is committed to promoting female leadership and fostering an inclusive work environment. The goal of WongDoody is to help businesses strengthen their brand relationships and improve their market presence through impactful and measurable creative solutions.

Seattle, WashingtonHeadquarters

1993Year Founded

ACQUISITIONCompany Stage

Data & Analytics, Consulting, DesignIndustries

1,001-5,000Employees