Service Delivery Strategist at Hewlett Packard Enterprise

Winnersh, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT ServicesIndustries

Requirements

Bachelor’s degree in a relevant IT discipline (e.g., Computer Science, Information Technology, Engineering) or Business Administration with technology focus
12+ years of experience, with at least 5 years of experience in progressive leadership roles
Proven experience and expert portfolio knowledge of HPE Services, or relevant aaS Product Strategy/Product Management experience
Strong strategic thinking and ability to translate business objectives into delivery plans
Excellent stakeholder management and influencing skills across multiple functions
Understanding of IT service delivery models, lifecycle management, and customer success methodologies
Familiarity with Complete Care, GreenLake Flex, and Partner Delivery frameworks
Analytical mindset with ability to interpret data and drive actionable insights
Exceptional communication and presentation skills
Preferred: Demonstrated experience in IT service delivery, with a strong track record of executing delivery strategies and aligning service operations with business unit objectives in a complex, global organization
Preferred: Certifications in ITIL, Service Management, or Project Management are desirable
Preferred: Exposure to complex, matrixed environments and cross-functional collaboration

Responsibilities

Serve as the liaison between Services Delivery and BUs to ensure alignment with HPE’s customer and partner delivery strategy
Embed Complete Care, GreenLake Flex, and Partner Delivery requirements into BU planning and solution design
Analyze BU roadmaps and identify opportunities to optimize delivery models and capabilities
Recommend strategies to close gaps in delivery readiness and improve customer experience
Build strong relationships with BU leaders, account teams, and delivery organizations to ensure consistent execution
Support governance processes to track alignment and performance against strategic objectives
Contribute to transformation initiatives that modernize delivery models and leverage automation and digital tools
Ensure strategies support scalability, cost efficiency, and operational excellence across all service offerings

Skills

Strategic Alignment

Stakeholder Management

Business Acumen

Analytical Skills

Service Delivery

Roadmap Analysis

Customer Success

Partner Delivery

GreenLake Flex

Complete Care

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters

1939Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.

Competition from startups like Flywheel could impact HPE's AI and cloud services.

HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.

HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.

HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.

OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.

Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

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