Service Colleague at Ada

Burton upon Trent, England, United Kingdom

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Naturally friendly and enthusiastic approach to learning new skills across different departments
Willingness to work late shifts and weekends (flexible shift patterns required, including days)
Ability to work part-time (16 hours per week) on a fixed-term contract
Team-oriented mindset to deliver great results and maximize sales
Passion for providing excellent customer service and a great shopping experience

Responsibilities

Serve customers at checkouts
Prepare pizzas and other food items
Pick items for home deliveries
Replenish products on shelves
Work across multiple departments to ensure efficient store operations
Collaborate with team to prioritize customers, deliver welcoming stores, and provide 'extra special' products
Contribute to great online shopping experience and sales maximization

Skills

Key technologies and capabilities for this role

Customer ServiceRetail SalesCashierStock ReplenishmentOrder PickingTeamworkFlexible Scheduling

Questions & Answers

Common questions about this position

What is the pay rate for the Service Colleague position?

The pay rate is £12.60 per hour.

Is this a remote position, or where is it located?

The position is located in Burton On Trent and requires on-site work in the store.

What skills or qualities are needed for this role?

You'll need to be naturally friendly, enthusiastic about learning new skills across departments, and focused on delivering great customer service while working as a team.

What is the company culture like at Asda?

The culture emphasizes teamwork to maximize sales and deliver great customer service, with a focus on welcoming stores, pride in products, and inclusion through Asda Allies Inclusion Networks.

What are the main benefits offered to Service Colleagues?

Benefits include 15% colleague discount on shopping from day 1, discounted services like mobile and insurance, company pension, wellbeing support with 24/7 virtual GP and EAP, excellent parental leave policies, and special offers.

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters

2016Year Founded

$185.3MTotal Funding

SERIES_CCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.

Rapid AI advancements require continuous updates, straining Ada's resources.

Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.

The company offers a subscription-based model ensuring steady revenue and client engagement.

Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.

Partnerships with platforms like Zendesk enhance Ada's integration capabilities.

Growing demand for AI solutions supports Ada's market expansion and client acquisition.

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