Service Colleague at Ada

Belfast, Northern Ireland, United Kingdom

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Naturally friendly and enthusiastic approach to learning new skills across different departments
Willingness to work late shifts and weekends (flexible shift patterns required, 20 hours per week on days)
Commitment to providing excellent customer service and a great shopping experience

Responsibilities

Work across multiple departments, including serving customers at checkouts
Prepare items like pizzas
Pick orders for home deliveries
Replenish products on shelves
Collaborate with team to maximize sales and deliver great online shopping experience
Prioritize customers and ensure welcoming stores with 'extra special' products

Skills

Key technologies and capabilities for this role

Customer ServiceRetail SalesCashierStock ReplenishmentOrder PickingTeamworkFlexible Shift Work

Questions & Answers

Common questions about this position

What is the pay rate for the Service Colleague position?

The pay rate is £12.60 per hour.

Is this a remote or on-site role, and where is it located?

This is an on-site role located at Shore Road Belfast, with shifts including late and weekend working.

What skills or qualities are needed for this role?

You'll need to be naturally friendly, enthusiastic about learning new skills across departments, and focused on delivering great customer service and teamwork.

What is the company culture like at Asda?

The culture emphasizes teamwork to maximize sales, providing excellent customer service, welcoming stores, and celebrating differences through inclusion networks.

What benefits are offered to Service Colleagues?

Benefits include 15% colleague discount on shopping, discounted services, flexible pay access, company pension, wellbeing support like 24/7 virtual GP, excellent parental leave policies, and special offers.

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters

2016Year Founded

$185.3MTotal Funding

SERIES_CCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.

Rapid AI advancements require continuous updates, straining Ada's resources.

Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.

The company offers a subscription-based model ensuring steady revenue and client engagement.

Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.

Partnerships with platforms like Zendesk enhance Ada's integration capabilities.

Growing demand for AI solutions supports Ada's market expansion and client acquisition.

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