Senior Vice President and General Manager, DCL Operations at The Walt Disney Company

Kissimmee, Florida, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Cruise Line, Hospitality, Entertainment, TravelIndustries

Requirements

Bachelor’s degree or equivalent experience
15 years of relevant experience in a leadership role within the cruise or maritime industry
Demonstrated leadership capability managing multi-disciplinary teams

Responsibilities

Provide strategic direction for Disney Cruise Line and serve as the senior executive leader for fleetwide operations
Ensure that safety is always our top priority by integrating shore-based and shipboard policies resulting in safe, environmentally friendly and coordinated operations
Establish performance criteria for Guest satisfaction and create the vision that results in a seamless vacation experience for our guests
Develop strategies to achieve revenue targets, ensure sustainable growth and manage associated budgets effectively to deliver maximum value to the business
In partnership with Commercial Strategy, support the development of fleetwide deployment strategies that support our commercial goals and continue to introduce new consumers to our product
Ensure a holistic port development strategy is in place that allows flexibility and variety when considering new itineraries and an exceptional guest experience
In collaboration with WDI, ensure that new build strategies are effectively developed and executed to meet design criteria, timelines, and budget parameters, in addition to planned dry dock menu scope and schedules
Consult with DSE Commercial Strategy in the development of solid product and brand strategies which will drive brand affinity and revenue, accelerating our growth initiatives
Lead the implementation of key strategies and new initiatives that allow us to bring the Disney brand to new markets and consumers around the world
Actively contribute and collaborate with all stakeholders and key partners to build synergy and identify opportunities to successfully deliver on the business strategy
Ensure company operating procedures and plans support the Safety Management System and comply with the various governing codes including the classification society, flag state, and port state controls
Develop an organizational culture that is focused on transparency, continuous learning, integrity, and shared values