[Remote] Vice President of Operations and Automations at Nava

The Vice President of Operations and Automations will develop and implement comprehensive core operational strategies across Delivery, IT, and Business Services functions, creating a shared services framework to ensure seamless collaboration and efficiency. They will design and execute scalable, compliant operational models to support the company's strategic and growth goals, overseeing build vs buy decisions for enterprise-wide tooling and automating core operations. This role will also involve managing operational budgets and resource allocation, providing executive-level reporting on operational performance, reimagining core operations to be natively agent-based, leading automation initiatives, identifying process improvement opportunities, and ensuring seamless integration between operational technology platforms. Furthermore, the incumbent will drive digital transformation initiatives, foster a culture of innovation, and build and mentor high-performance operational teams.