Senior Territory Account Manager, Healthcare - GA/AL

About Illumina

What if the work you did every day could impact the lives of people you know? Or all of humanity?At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Role Overview

The Senior Healthcare Territory Account Manager's role is to ensure achievement of territory sales objectives and growth targets for the assigned territory in line with the Company's mission; to develop and implement sales plans through both strategic and tactical activities; to accurately forecast sales projections; and to provide regular feedback on the status of specific sales opportunities, the market and competitor activities.

The location for this role is Atlanta, GA, Birmingham, AL or Knoxville, TN. Position is field-based, customer-facing and home office based.

Responsibilities

• Development of territory and account-specific sales plan.
• Implementation/execution of sales plan to meet assigned sales quotas.
• Adjustment to sales plan in accordance with changing company and customer needs.
• Engage in accurate forecasting and sales pipeline management activities.
• Proactive utilization and maintenance of CRM database.
• Deliver technical/scientific seminars and presentations on Illumina products/solutions and their capabilities to customers.
• Demonstrate role and relevance of Illumina’s product portfolio and provide consultation to customers on same.
• Demonstrate command of scientific knowledge to engage in collaborative and consultative sales process.
• Proactively monitor emerging market trends and customer needs in order to identify new opportunities to create value for our customers.
• Effectively collaborate cross-functionally across company regardless of geographic location, in order to achieve goals and meet customer needs.
• Successfully navigate and manage a multi-tiered sales process for capital equipment, consumables, and services.
• Match customer business objectives to Illumina capabilities in order to deliver mutual value.
• Effectively prospect for and generate new customer leads and business.
• Actively manage existing accounts/customer relationships and continuously work to expand customer base.
• Develop and maintain strong customer connections at various levels in the organization.
• Proactively engage in ongoing learning of new applications and growth opportunities for Illumina technology, products and services.
• Effectively handle interpersonal challenges and keep self/team focused on customer.
• Demonstrate win-win approach in negotiations.

Requirements

• Knowledge and in-depth relationships with GA, AL, and East TN healthcare systems is a must, with a strong understanding of clinical genetics and genomics is required.
• Demonstrable experience working with key clinical and research accounts and customers in GA, AL and East TN.
• 5+ years or equivalent of proven life science capital sales experience.
• Success working effectively within a highly collaborative, team setting.
• Success with independent lead generation, prospecting and business development.
• Experience in consultative and strategic selling situations.
• Success driving complex sales within multi-layered environments.
• Experience winning/growing business and establishing long-term customer relationships within geographical healthcare organizations.
• Highly motivated with strong drive to deliver exceptional results individually and as part of a team.
• Success working in a fast-paced environment and adapting to change.
• Understanding of next genera